Executive Receptionist

Legal Services of the HNanuet, NY
$54,570 - $74,106Onsite

About The Position

Legal Services of the Hudson Valley (LSHV) has an immediate opening in our Nanuet, NY office for a full-time Executive Receptionist. The Executive Receptionist serves as the primary point of contact for clients, community partners, and stakeholders. This position provides high-level reception and administrative support while fostering a welcoming, respectful, and trauma-informed environment for individuals seeking legal services. The role requires strong organizational skills, professionalism, and a commitment to supporting low-income and underserved communities.

Requirements

  • Associate degree
  • 2–5 years of receptionist, administrative, or customer service experience
  • Excellent interpersonal skills
  • Strong written and verbal communication skills
  • Ability to work effectively with a diverse group of stakeholders
  • Excellent time management, organizational, and problem-solving skills
  • Proficiency in Microsoft Office programs

Nice To Haves

  • Bilingual (perform translation and interpretation services)

Responsibilities

  • Receive and direct callers and visitors to the appropriate staff, both in person and via telephone
  • Provide general, non-legal information and referrals to callers and walk-in clients
  • Conduct initial client intake, ensuring complete and accurate documentation
  • Maintain awareness of staff attendance and whereabouts to ensure appropriate call and visitor routing
  • Provide administrative support to executive staff and the AIC (Attorney in Charge or Administrative Lead), as needed
  • Assist with office-wide administrative tasks, record keeping, and organization
  • Prepare case assignment letters, closing letters, and related correspondence
  • Perform data entry, light typing, and document preparation
  • Create and maintain client and administrative file folders (electronic and physical)
  • Process incoming and outgoing mail and deliveries
  • Prepare and manage office supply orders and inventory
  • Perform photocopying, scanning, and faxing tasks
  • Maintain an organized, clean, and professional reception area and shared office spaces
  • Provide referrals to community resources and partner organizations as appropriate
  • Perform translation and interpretation services, if bilingual, to support client communication and access
  • Ensure all client-facing processes are respectful, accessible, and aligned with organizational mission
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