Executive Protection Agent

Concentric•Palo Alto, CA

15h•Onsite

About The Position

Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results. We are currently looking to hire an Executive Protection Agent to join our team embedded with our client in Palo Alto! This position requires working onsite at our client's Headquarters in Palo Alto, CA.

Requirements

2+ years of equivalent or relevant industry experience
Operational experience in similar physical security roles, preferably with a high-net worth client/family office
Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams
Exceptional communication and interpersonal skills
Emotional intelligence and a customer focused approach
A successful track record operating within a high-touch, customer service environment
Ability to adapt quickly to fast paced environments with changing circumstances, direction, and strategy
Ability to remain calm under stressful conditions
High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy
Excellent written and verbal communication skills
This position requires at least 75% travel

Nice To Haves

Armed Guard card or CCW
Executive Protection and/or Tactical training
Advanced medical training (EMT/Paramedic Certification)
WEMT, WFR, TCCC/TECC

Responsibilities

Provide physical security to the client and their guests by remaining vigilant and identifying possible threats or suspicious behavior in real-time and responding appropriately
Conduct advance work and planning, including thorough site surveys, coordination with security teams, venue management, and local authorities as needed
Prepare detailed security and contingency plans, as required
Manage the client’s immediate environment by screening visitors, deliveries, and vendors at workspaces or personal residences
Maintain discreet and professional conduct, blending into the environment and avoiding the escalation of situations unnecessarily
Respond swiftly to medical emergencies, fire alarms, or other crises involving the client
Maintain excellent rapport and open lines of communication regarding client needs, requests for support, service issues, and deliverables.
Proactively communicate with clients regarding identified risks to personnel, property, or reputation
Ensure completion of any client-required plans, surveys, or reports
Assist with customer service issues to ensure a consistently high level of service

Benefits

HSA medical plan covers 100% of the premium for employee-only coverage.
PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents.
HSA employer contribution
Employer-paid insurance: life, STD, LTD, and AD&D
401k including employer match & immediate vesting
11 Paid holidays
12 Paid Time-Off
Annual Health & Wellness Benefit
Pet Insurance
National discount employee program
Employee Assistance Program for personal needs
Credentity Protection - Eclipse Digital Protection by Concentric
Dedicated Security and Intelligence Training Programs for Professional Development
Coaching and Mentoring Opportunities