Executive Partner: CSCO- High Tech

Gartner•Remote - Florida, CT

1d•$160,000 - $194,000•Hybrid

About The Position

The Executive Supply Chain Partner (ESCP) serves as a trusted advisor to clients who are SVPs, EVPs, and CSCOs from Global 1000 organizations and government agencies. The role involves engaging each member-client to identify mission-critical priorities and key initiatives, and to achieve specific enterprise goals. This partnering can include defining, developing, coaching, and critiquing strategies; helping develop and transform organizations; advising on vision and strategy development and execution; aggregating and delivering Gartner research insights; and acting as a consigliore for the executive. With the ESCP's support, clients can achieve their goals more quickly, cost-effectively, and with a higher assurance of success.

Requirements

Senior business executive with demonstrated expertise in developing and delivering end-to-end Supply Chain strategy, transformation, execution, and performance improvement within the High-Tech industry.
Current or former SVP, EVP of Supply Chain or CSCO who has managed a significant P&L, direct reports and significant total number of Associates.
Broad base of expertise in Supply Chain Strategy and has driven change at all levels.
A university graduate (Masters preferred) with 15+ years’ experience working in a senior management role, such as a CSCO, SVP, EVP, or COO in a Supply Chain Executive level capacity; or 5+ years in the capacity with 5+ years in another Supply Chain Executive role, such as “Partner in Supply Chain Consulting”.
Excellent interpersonal skills; demonstrate high levels of humility as well as having the ability and experience working with C level executives.
Strong reflective listening skills and the ability to adjust to client cues and needs.
An in-depth understanding of Supply Chain industry and the role of the CSCO (including leadership, operations management, strategy and trends, use of metrics, etc.).
In depth understanding of the business value of Supply Chain and the alignment of Business and Supply Chain strategies.
Critical thinking and problem-solving skills to assess member situations and provide actionable, outcome-based business advice, and the ability to leverage appropriate (Gartner and other) resources to help clients achieve business results.
Ability to lead and manage ambiguous situations.
Superior verbal and written communication skills and strong facilitation and presentation skills.
Energetic, Sales savvy.
Collaboration and team leadership.
Strong time/project management skills.

Responsibilities

Manage up to 25-30 senior executive member relationships and participate in account planning with CSMs and Senior Account Executives.
Participate in all phases of the member lifecycle: pre-sale, on-boarding, relationship management, delivery, review, and renewal.
Execute a smooth hand-off from the sales team, regularly engage the member substantively, create a complete member profile, accurately identify the member’s agenda, develop an engagement (value) plan, participate in quarterly account reviews, and prepare value-added member meetings.
Be responsible for member retention and contributing toward growth in the region through direct support of Gartner Sales in prospect cultivation, account plan development, and value demonstration activities.
Support research activities, such as facilitating member participation in research studies or case panels.
Leverage Gartner research positions and initiatives and provide feedback from the member base to the research organization.
Work with research analysts to develop and deliver CSCO relevant research.
Define and deliver innovative solutions by assessing client member needs and developing a customized value plan in accordance with overall Gartner Supply Chain strategy and Gartner Supply Chain product deliverables.
Work with client members in a variety of industries to further their levels of supply chain maturity through delivery of research, peer networking, and coaching.
Critique client strategies, guide clients in building their organizations, and assist in developing supply chain strategies, establishing priorities, and planning for implementation around key supply chain initiatives.
Establish and maintain working relationships with various internal groups to create a comprehensive, well-designed sustainable set of key deliverables for clients (including targeted research, personal coaching sessions, scripted analyst sessions, etc.).
Direct and facilitate member peer group calls and/or meetings.
Participate in presentations.
Participate in relevant research communities to keep topic area knowledge current and share member experiences with analysts.
Facilitate member interaction and collaboration through the Supply Chain member community portal and assisted member connections.
Lead and participate in a mix of on-site and virtual roundtables and Gartner Exec Series Webex’s.