Executive Officer

Kymber Consulting Group•Washington, DC

12h•Onsite

About The Position

Kymber Consulting Group is seeking an Executive Officer to support the U.S. Department of State, Bureau of Consular Affairs, Passport Services Directorate (CA/PPT). CA/PPT operates a nationwide network of 29 passport agencies and centers and nearly 8,000 acceptance facilities, issuing approximately 20 million passports each year. The Directorate is strengthening headquarters operations through ISO 9001 quality management and Scaled Agile (SAFe) practices. The Executive Officer is Kymber’s executive leader and authorized interface with the Contracting Officer, Contracting Officer’s Representative, Government management, and customer agency representatives. This Key Personnel role has overall responsibility for HQ Services performance, the contractor staffing portfolio, and execution of assigned duties across CA/PPT’s nine headquarters offices. The position is based on-site at CA/PPT headquarters in Washington, DC; telework is permitted only when identified and approved by CA/PPT. Occasional travel to CA/PPT agencies and regional offices is required. The position is contingent upon award. The role requires a related master’s degree, although 12 years of relevant experience may be substituted for the degree; at least eight years of specific Program Manager experience focused on risk management, innovation, and quality management systems; and PMP certification. Candidates must have an active SECRET clearance or be able to obtain one before starting, and must be able to obtain a Department of State building pass. A Moderate Risk Public Trust investigation may be required for designated positions.

Requirements

A master’s degree in a related field; 12 years of relevant experience may be substituted for the degree.
At least 8 years of specific experience as a Program Manager, focused on risk management, innovation, and quality management systems.
Project Management Professional (PMP) certification.
Demonstrated experience leading large, multi-site federal professional services contracts and interfacing with senior Government executives.
Proficiency with Microsoft Office, including Outlook, Teams, Word, PowerPoint, Excel, and SharePoint.
Ability to prepare written products in accordance with the Department of State writing guide.
Active SECRET security clearance or ability to obtain one before starting.
Ability to obtain a Department of State building pass.
A Moderate Risk Public Trust investigation may be required for designated positions.

Nice To Haves

Experience with the Department of State or Bureau of Consular Affairs.
ISO 9001, Scaled Agile (SAFe), or Lean Six Sigma credentials.

Responsibilities

Serve as the single point of accountability and authorized interface with the CO, COR, CA/PPT leadership, and customer agency representatives.
Oversee the HQ Services program and ensure assigned duties are performed across all CA/PPT offices and functional areas.
Develop and implement strategic plans and roadmaps aligned with CA/PPT’s mission and goals.
Lead Program Managers and the Deputy Program Manager, and manage day-to-day operations for efficiency and effectiveness.
Direct risk management, innovation, and the program’s ISO 9001-aligned quality management system.
Chair program reviews and approve the Program Management, Staffing, Communications, and Quality Plans, as well as the Monthly Progress Report.
Lead contract kick-off and transition-in, including onboarding 150 personnel within 60 days of award.
Resolve escalated staffing, performance, and conduct issues, and make removal and replacement decisions consistent with contract terms.