Executive Meetings Manager

Morley Moss, Inc.•Minneapolis, MN

12h•$62,000 - $65,000•Onsite

About The Position

This role requires the tenacity to create memorable experiences and unique events within our event spaces. If you are known to have the grit that is associated with an entrepreneurial spirit, then we invite you to your next career opportunity. This position will oversee all aspects of the details surrounding the group and/or events for corporate and/or association segments. A creative mind must accompany this position to work alongside our operations team to find ways to customize each event with set-up, food and/or beverage, etc. to provide the best-in-class experience for our clients.

Requirements

Minimum of (2) two years of hospitality sales experience, with a mix of Group Sales and Banquets & Catering experiences
Proficiency in Microsoft Office applications such as Excel, Outlook, PowerPoint, Word, etc.
Flexible in being present during events that occur in the evening or during weekends
Adaptable interpersonal skills to communication with ability to demonstrate forming local connections, developing business and achieving sales goals.
Professional proficiency of the English language in reading, writing and verbal communication
Ability to work in a dog-friendly work environment

Nice To Haves

Experience with Delphi FDC system knowledge, preferred but not required

Responsibilities

Uphold and role model the company’s principles of People, Place and Character; and ensure modeling the way of our values that drive collaboration, intuition and translocal hospitality
Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable Rooms & Catering business in accordance with the hotels selling guidelines
Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered in a timely, accurate and consistent manner, document and report all sales activities as required
Prepare and send requested collateral materials (i.e. catering menus, brochures, meeting room layout and seating capacity diagrams, area maps and brochures) to designated clients or guests
Conduct successful site tours, pre-con meetings, client presentations when required
Demonstrate excellent creative skills to provide innovative set-ups, menus, and functions for groups
Generate creative and innovative menus while working closely with Chef on pricing specialty menus
Coordinate all details pertaining to "Rooming Lists" to include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
Educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc.
Coordinate all details to appear on each "Banquet Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details
Distribute final Rooming Lists, Group Resumes, and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division
Provide overall direction, coordination, and ongoing evaluation of operations
Meticulously execute all banquet event orders generated for the Banquet Department
Offer clients Audio/Visual equipment and services for operating Audio/Visual
Maintain an active list of top accounts to ensure continuous relationship building activities.
Review function book to maximize client flow and revenue optimization
Work to upsell events to achieve higher B&C revenues, AV, and additional needs for client
Close out file by checking billing and working with accounting on any adjustments post-meeting
Follow your instinct and use your best judgment to create experiences for guests that are thoughtful and genuine
Perform other services and duties as requested by the Director of Sales. May be called on to host functions and participate in, or conduct sales blitzes, travel, and work extended hours to achieve departmental goals
Understand the importance of effective methods to ensure exceeding meeting planner satisfaction
Meet tight deadlines while working in a very fast-paced environment and under considerable stress.
Work with outside vendors to ensure client satisfaction for all events/groups
Comply with attendance rules and be available to work on a regular basis
Take on additional tasks and responsibilities as requested by the Director of Sales and/or hotel General Manager in support of a successful operation
Coordinate details related to meeting room set-up specifications, banquet food and beverage items, audio/visual equipment and billing details

Benefits

$62,000 - $65,000 annual salary
Performance Based Incentive Plan
Paid Vacation, Sick Time and Holidays
Medical, Dental, Vision, and Pet Insurance
Employer Paid Basic Life and AD&D
Discounted pet insurance available through ASPCA
401(k) Retirement Plan with employer match
Paid time off to volunteer for the causes you care about in your community
Strong sense of belonging through diversity, equity, and inclusion
Greatly discounted room rates for Aparium properties for you and your out-of-town guests