KS1040 - Full-Time Executive Housekeeper - West Village, NYC

British American Household Staffing•Buffalo, NY

2d•Onsite

About The Position

A busy household in the West Village, NYC, is seeking a top-notch lead executive housekeeper to keep the home running and always guest-ready. This is a rare long-term opportunity to join a household that takes pride in maintaining an exceptional private residence. The successful candidate will serve as both a hands-on Executive Housekeeper and a trusted operational leader, helping ensure every aspect of the residence operates seamlessly while mentoring and supporting the housekeeping team. The main residence is in NYC, and there is a second home in CA. The role does not require travel. The schedule is Monday through Friday, 40 hours per week. The position is ready to hire and seeking longevity.

Requirements

Must be legal to work in the US
A calm, positive demeanor with the ability to adapt as household priorities evolve
Extensive experience working in high-end, luxury private residence
Exceptional housekeeping and laundry skills
Expert wardrobe and fine fabric care
Strong organizational and household management abilities
Experience coordinating household vendors, service providers, and preventative maintenance schedules
Ability to anticipate household needs and solve problems independently
Excellent written and spoken English
Strong communication and interpersonal skills
Comfort using smartphones, tablets, calendars, and household management software
Experience working with high-profile, public-facing, or ultra-high-net-worth principals preferred
Absolute discretion, sound judgment, and an unwavering commitment to confidentiality
Flexible availability, with the ability to adjust hours as needed to accommodate the principal's schedule, guests, entertaining, travel, and special events

Nice To Haves

Experience working in technologically sophisticated homes is highly desirable.
Candidates should be comfortable operating: Crestron and Lutron home automation systems, Lutron smart lighting and automated shade controls, Whole-home audio, video, and entertainment systems, including Apple TV, AirPlay, distributed speaker systems, and integrated AV controls, Premium residential appliances, including Sub-Zero, Wolf, Miele, Gaggenau, and similar luxury brands

Responsibilities

Comfortable as the lead housekeeper and help to train, mentor, and support the existing housekeeping staff
Working closely with the principal and other household staff
Maintaining the highest personal standards for yourself
Reinforcing household procedures
Maintaining quality-control standards
Fostering a positive, collaborative work environment where everyone takes pride in their work.
Lead by example and help ensure the residence operates smoothly, efficiently, and to the highest standards each day.
Complete hands-on housekeeping
Expert laundry and wardrobe care
Occasionally preparing a light breakfast and supporting the private chef with food presentation, service, and cleanup as needed
Preparing guest accommodations
Overseeing household inventories
Maintaining household supplies
Receiving deliveries, coordinating returns
Ensuring the residence is always impeccably prepared before it's needed
Packing and unpacking luggage for travel
Coordinating dry cleaning and tailoring
Maintaining the principal's wardrobe
Preparing the residence before and after travel
Anticipating the principal's daily needs with minimal direction
Operational eyes and ears of the residence
Recognizing maintenance concerns before they become larger issues
Coordinating qualified service providers appointments
Scheduling preventative maintenance
Ensuring every aspect of the home continues to function at the highest level.
Maintain preventative maintenance schedules
Assist with organizing seasonal maintenance and ongoing household improvement projects
Hospitality-minded professional who understands that while the schedule is generally Monday through Friday, private households occasionally require flexibility to accommodate the principal's schedule, travel, guests, entertaining, and special events.