Executive Housekeeper, Hyatt Place Waikiki Beach, Honolulu, HI

PM New•Honolulu, HI

4d•Onsite

About The Position

Our Housekeeping team makes our hotels feel like home. As the Executive Housekeeper, you oversee all functions and areas of housekeeping and laundry and ensuring they are a success. You will be supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, guest floors, and bar/restaurant. You will also be responsible for selecting, training, and developing team members, providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work, and planning and conducting staff meetings. Additionally, you will attend various other related meetings to obtain and disseminate pertinent information. You will manage the finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department.

Requirements

A degree in Hotel Management or a related field
At least 2 years of experience in housekeeping management, hotel preferred.
Experience in coaching, mentoring, and teambuilding.
Excellent customer service skills, problem-solving skills, and conflict resolution skills.
Must be a people-person as you’ll be interacting with other team members constantly!

Responsibilities

Supervising the cleanliness of guest rooms and all hotel areas including lobbies, public areas, bathrooms, guest floors, and bar/restaurant.
Selecting, training, and developing team members
Providing clear direction in assigning, scheduling and instructing housekeeping and laundry staff in details of work.
Planning and conducting staff meetings.
Attending various other related meetings to obtain and disseminate pertinent information.
Managing finances of housekeeping and laundry operations including budget and inventory controls while still ensuring there are adequate supplies for the efficient operation of the department.