Executive Housekeeper-Rooms-Kimpton Cottonwood Hotel

The Cottonwood Hotel•Omaha, NE

7d•Onsite

About The Position

The Kimpton Cottonwood Hotel is seeking an Executive Housekeeper who is passionate about creating pristine and unforgettable guest experiences. This role involves leading a housekeeping team to maintain the highest standards of cleanliness and presentation in guest rooms, meeting spaces, and public areas. The ideal candidate is a detail-oriented leader who inspires their team, develops efficient processes, and manages resources effectively, all while fostering a culture of accountability and excellence. This position is crucial in ensuring the hotel remains one of the cleanest and most welcoming in the Midwest, contributing significantly to the overall guest satisfaction and the hotel's reputation.

Requirements

Exceptional housekeeping leadership experience in a hotel environment.
Leads with confidence, humility, and integrity.
Legendary attention to detail.
Thrives in a fast-paced, luxury or lifestyle hospitality setting.
Loves developing people and building strong, engaged teams.
Takes ownership and leads by example.
Believes excellence is a habit.
Bachelor’s degree in Hospitality or related field preferred or equivalent experience.
2+ years of housekeeping management experience, preferably in a hotel or resort setting.
Knowledge of housekeeping and laundry operations.
Exceptional communication and interpersonal skills.
Strong leadership and team management skills.
Ability to work well under pressure and handle multiple tasks simultaneously.
Proficient in Microsoft Office Suite and hotel management software.
Knowledge of inventories, scheduling, and productivity.

Nice To Haves

Bilingual in English/Spanish preferred.

Responsibilities

Lead and inspire a high-performing housekeeping team.
Create a culture where attention to detail is expected.
Ensure every guest room and public space consistently exceeds Kimpton standards.
Conduct inspections with a sharp eye and high standards.
Develop efficient processes to improve quality and support team success.
Manage labor, budgets, inventory, and supplies.
Partner with Front Office, Engineering, Food & Beverage, and Sales to deliver seamless guest experiences.
Champion safety, cleanliness, and organization throughout the hotel.
Celebrate wins, develop future leaders, and motivate the team.