Executive Engagement Lead, Office of the CRO

Stripe • San Francisco, CA

1d

About The Position

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Office of the CRO sits at the center of Stripe's global revenue organization and operates on two tracks: running the operating rhythm that keeps a global GTM motion on-cadence, and serving as the CRO's thinking partner on Stripe's most important commercial bets. The Office holds the system together so the CRO can spend the majority of their time where it matters most — externally, with users, partners, and the executive community. This role is the first dedicated executive engagement hire in the structure, and the work you produce directly shapes how Stripe's most senior revenue leader shows up in their highest-stakes moments. What you’ll do As the Executive Engagement Lead, you will own the strategy and substance of how Stripe's CRO engages users, partners, and the executive community. As external demands grow and Stripe's enterprise footprint expands, this role gives the CRO a dedicated force multiplier on the moments that matter most. Working in close partnership with the Chief of Staff, you will take on and build out the executive engagement function as the Office of the CRO scales. You are not the logistics coordinator — you are the architect of what happens in the room and why it matters.

Requirements

• 6+ years of experience in sales, executive engagement, strategic customer programs, chief of staff, management consulting, or a closely related discipline — with demonstrated proximity to C-suite executives in a support, advisory, or program role.
• Exceptional written communication. You write with executive voice, precision, and economy. Your briefing materials, correspondence, and program documents are the kind of work that could go directly to a CRO or customer without a second pass.
• Strong program design and execution track record. You've built engagement programs, frameworks, or operating cadences from scratch, driven adoption, and measured results.
• Deep cross-functional credibility. You earn trust quickly with senior stakeholders, navigate ambiguity without losing momentum, and align people around a shared direction without needing positional authority.
• You have been in the room. You know what it takes to prepare a senior executive for a high-stakes customer meeting, and you've done it as an active contributor to the outcome.
• High executive presence. You represent the Office of the CRO — internally and externally — and you carry yourself accordingly.

Nice To Haves

• Prior experience in a chief of staff, executive advisory, or strategic programs role supporting a CRO, CEO, or equivalent C-suite executive at a high-growth technology company.
• Experience designing and running executive customer programs: Executive Engagement programs, executive advisory councils, C-suite roundtables, or strategic account engagement frameworks.
• Track record working with enterprise accounts at the executive level — understanding what motivates C-suite buyers, how relationships develop, and where Stripe fits in a customer's strategic agenda.
• Familiarity with Stripe's GTM motion, products, and the enterprise sales cycle.
• Experience at a top-tier management consulting firm or investment bank with significant client-facing and executive communication responsibilities.
• Comfort with data and CRM tools to inform engagement strategy and track relationship health across strategic accounts.

Responsibilities

• Build and maintain a live view of the CRO's strategic customer relationships.
• Own the end-to-end executive briefing process for the CRO's strategic user and partner meetings.
• Build the program that makes executive engagement a repeatable GTM motion.
• For Stripe's most critical user relationships, build and maintain a multi-threaded view of how the full Stripe executive team connects with each account.
• Translate the programs and standards you build for the CRO into scalable frameworks and playbooks the broader GTM leadership team can use.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed