Executive Director

Primrose Retirement Communities•Newburgh, NY

1d•Onsite

About The Position

Primrose Retirement Communities is hiring an Executive Director to oversee daily operations and ensure the overall success of a retirement community. This role involves effective management of staff and the delivery of high-quality services to residents and their families. The Executive Director is responsible for ensuring continuity and consistency in the delivery and quality of services, including nursing care, resident engagement, dining services, housekeeping, and general maintenance. The position requires building positive relationships with residents and their families, promoting open communication, and addressing questions, concerns, and grievances promptly. Key responsibilities also include developing, implementing, and administering the budget, overseeing business-related activities such as bank deposits and payroll, and providing leadership to departmental teams to uphold company policies and values. The Executive Director will also oversee the employee onboarding program, ensure staff training requirements are met, and manage the performance of all community departments, including evaluations and disciplinary actions.

Requirements

Three or more years working in the senior living industry.
Demonstrated work experience in supervisory role with increased levels of responsibility in operational activities.
Knowledge of federal, state, and local laws, rules and regulations as related to Assisted Living and Memory Care communities.
Must meet minimum qualification requirements for Executive Directors as mandated by state Assisted Living regulations.
Ability to interpret financial statements and administer a set budget.
Ability to be on-call 24/7, responsive to urgent needs of the community.

Nice To Haves

Bachelor’s degree in healthcare, gerontology, business, or related field preferred

Responsibilities

Oversee daily operations and ensures overall success of the retirement community.
Effectively manage staff and delivery of high-quality services to residents and their families.
Ensure continuity and consistency in both delivery and quality of services, which includes nursing care, resident engagement, dining services, housekeeping, and general maintenance of the community.
Build positive relationships with residents and their families, encourages effective communication by promoting an open-door policy, and addresses questions, concerns and grievances in a timely, professional manner.
Develop, implement, and administer budget, ensuring food, supply and labor costs are within budgeted parameters, and addressing expense variances.
Oversee all business-related activities such as bank deposits, rent recaps, monthly bills, payroll, etc.
Provide effective leadership to departmental leaders and their teams in upholding all company policies, as well as the Primrose Mission and Core Values.
Oversee employee onboarding program and ensures new hire and annual staff training requirements are met according to both state standards and Primrose standards.
Responsible for the oversight and performance of all community departments- evaluates performance, provides feedback, and applies disciplinary actions in compliance with company policies.
Responsible for compliance with workers’ compensation program and OSHA requirements, ensuring proper reporting and documentation for all workplace injuries and illnesses.