Executive Director

Heart to Heart Hospice•Indianapolis, IN

11d•Onsite

About The Position

The Executive Director is responsible for organizing and directing the agency's ongoing functions, including operational and organizational planning, budgeting, and monitoring progress toward operational and strategic goals. This role ensures interdisciplinary care is provided while maintaining ethical business and clinical practices. The Executive Director directs staff in performing duties related to patient care, employs qualified personnel, and ensures adequate staff education and evaluation. They also maintain knowledge of community service systems, ensure services are approved by hospice, and guarantee the agency operates in compliance with federal and state law. Conflict and complaint resolution, implementation of effective budgeting and accounting systems, and evaluation of programs, services, and personnel are also key responsibilities. The Executive Director performs other duties as required and ensures overall compliance with local, state, and federal laws, Medicare regulations, and established personnel policies and procedures.

Requirements

Licensed physician, RN, licensed social worker, licensed therapist, or licensed nursing home administrator with at least year of management or supervisor experience in a health-related setting, and an additional year of experience in a health related setting
OR at least a high school diploma or a general equivalency degree with at least two years of management or supervisory experience in a health related setting, such as a home and community support services agency, hospital, nursing facility, hospice, outpatient rehabilitation center, psychiatric facility, intermediate care facility for persons with mental retardation or related conditions, or a licensed health care delivery setting providing services for individuals with functional disabilities.
Bachelor’s degree or equivalent experience and knowledge in hospice or healthcare operations and sales management
At least 3 years of progressive experience managing operations in healthcare, hospice preferred
Demonstrated ability to supervise and direct management personnel
Understanding of business processes and systems that support the healthcare industry
Experience in changing organizational processes to implement standard methods and practices
Outstanding interpersonal, communication and presentation skills along with a strong executive presence
Knowledge of business management and a working knowledge of the Medicare Hospice Benefit preferred
Experience with EMR/Customer Relationship software is a plus
Current State Driver's License, reliable transportation and provide ongoing valid and current auto liability insurance

Responsibilities

Organize and direct Agency's ongoing functions, including operational and organizational planning, budgeting and monitoring progress toward operational and strategic goals
Ensure interdisciplinary care is provided while ethical business and clinical practice are maintained
Direct staff in performance of duties including admission, discharge, transfer, revocation and provision of services to patients
Employ qualified personnel and ensure adequate staff education and evaluation, including orientation, in-service, continuing education, competency testing and performance improvement.
Ensure appropriate staff supervision during all service hours and ensure support services are available to staff
Maintain knowledge of service systems in the community served by the agency and ensuring services provided are approved by the hospice
Ensure Agency operates in compliance with federal and state law
Manage conflict and complaint resolution
Implement and monitor effective budgeting and accounting system that promotes the health and safety of the agency's patients and monitors business operations to ensure financial stability
Evaluate program, services and personnel
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures