Executive Director ~ Senior Living Community ~ Fort Collins

MorningStar CareersFort Collins, CO
Onsite

About The Position

At MorningStar Senior Living, we are driven by a transformative culture that aims to elevate and celebrate the lives of our resident-heroes. We are seeking individuals with great hearts who are passionate about making a difference through servant-leadership. The Executive Director will lead the community with vision and values, overseeing all daily operations. This includes managing team member relations, resident and family services, resident well-being, vibrant activities, quality assurance, financial management, regulatory compliance, and all other aspects of community operations.

Requirements

  • Demonstration of Core Values: Love, Kindness, Honesty, Goodness, Fairness, Respect.
  • 3+ years Executive Director or related experience in a senior living environment.
  • Demonstrated competence and experience in financial expense and budget management.
  • Demonstrated competence and experience in Human Resources: staffing, team member development and oversight of employment policies.
  • Demonstrated competence and experience in building maintenance and presentation.
  • Demonstrated competence and experience as a facilitator of a sales culture.
  • Demonstrated competence and experience in leading an environment in compliance with clinical requirements and best practices.
  • Demonstrated competence and experience in culinary excellence.
  • Demonstrated competence and experience in resident and family dialogue, activities and overall relationship management.
  • Demonstrated ability and willingness to act as a Serving Leader.
  • Must be approachable, fair-minded and communicate with clarity while showing confidence and enthusiasm.
  • Passion to work with seniors and a vibrant team.
  • Proficiency in computer skills, Microsoft Office and the ability to learn new applications.
  • Exhibit competence with existing MorningStar applications.
  • Able to handle multiple priorities effectively.
  • Demonstrate interpersonal and political savviness.
  • Ability to work weekends, evenings and flexible hours.
  • Position requires being on call twenty-four hours a day, seven days a week.

Nice To Haves

  • A college degree is preferred but not necessary if work experience fulfills requirements and skills needed to do the job.
  • Maintaining applicable continuing education as required by the state.
  • Maintaining the applicable license and/or certification as required by the state.
  • Demonstrated subject matter expertise specifically related to dementia care, senior care, safety, and leading in a senior living community.

Responsibilities

  • Lead through vision and values while overseeing all day-to-day operations of the community.
  • Lead team member relations, resident and family services and communication, resident well-being, vibrant resident activities, quality assurance, financial management, regulatory compliance, and all other aspects of community operations.
  • Run the operations of the business as if it were your own, with high business acumen and understanding of all department operations.
  • Recruit, train, and hire department managers to supervise daily operations and consult with them as needed.
  • Hire, discipline, and terminate department team members, schedule and staff department teams, ascertain quality of performance, and lead inter-departmental relationships.
  • Maintain composure during stressful and emergent situations.
  • Support department heads by partnering with them to ensure efficient operations and adherence to MorningStar standards.
  • Act in the best interest of the community as a good steward, driving for results, rallying team members, and promoting disciplined analysis.
  • Act as a Serving Leader, sharing power, prioritizing the needs of others, and helping team members develop.
  • Lead the sales culture in collaboration with the Sales and Marketing Director.
  • Prepare and submit required reports.
  • Represent the community with federal, state, and local government and private agencies.
  • Observe activities in each department and on each shift to ensure compliance with MorningStar standards.
  • Manage by walking around, talking with people face-to-face to understand how things are going and listen to concerns.
  • Walk and observe the community daily, spending appropriate time in all departments.
  • Ensure the community, grounds, and physical plant are always "ready for company".
  • Have a daily presence in Reflections, particularly during meal times, to ensure team member engagement and a quality dining experience.
  • Spend time in the dining room daily ensuring resident and/or family member satisfaction and supporting the team during meal service.
  • Ensure compliance with company policies pertaining to resident care, human resources, financial control, public relations, maintenance of the physical plant, and policies and procedures.
  • Collaborate with the corporate and regional team to update policies as needed by sharing best practices and improving methods.
  • Accompany applicable surveyors and/or consultants on community inspections and annual health and life safety surveys.
  • Review deficiencies and submit plans of correction to the appropriate government agency.
  • Evaluate team member performance with department heads and supervisors and support the team during the annual performance review process.
  • Instruct community staff to provide information regarding residents to authorized agencies or individuals while maintaining confidentiality and dignity.
  • Maintain personal and daily contact with residents and families.
  • Ensure adequate supplies and equipment are available, properly stored, and in working order.
  • Be an active member of committees, where applicable, and ensure minutes and reports are maintained.
  • Ensure the community volunteer program and outreach is planned and executed by appropriate team members.
  • Ensure department managers utilize necessary tools such as expense management systems.
  • Ensure appropriate meetings consistently take place, including daily stand-ups, weekly department head meetings, safety meetings, and monthly inter-departmental meetings.

Benefits

  • Health Insurance offerings such as medical, dental, and vision insurance
  • Other Insurance offerings such as life, disability, accident, and critical illness insurance
  • 401k plan with matching
  • HSA options
  • Employee assistance programs
  • Paid sick, vacation and birthday!
  • Career development programs and opportunity for advancement
  • Charitable and philanthropic opportunities
  • Tuition Reimbursement
  • Free shift meal!
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