Executive Director - Memory Care/Assisted Living

Elderwood•Buffalo, NY

4d•Onsite

About The Position

Elderwood Village at St. Gregory Court is seeking a seasoned Administrator/Executive Director to lead their high-occupancy, larger-scale Assisted Living Residence in Williamsville, NY, with a specialized focus on memory care. This role requires a leader with proven experience in the senior care industry who can step in confidently, manage complexity, and drive excellence. The position involves providing hands-on leadership of staffing, operations, and daily management, ensuring compliance with DOH regulations, inspiring and coaching the interdisciplinary team, balancing fiscal responsibility with resident-centered care, strengthening retention and engagement, and partnering with families and staff. The company emphasizes a mission-driven culture focused on 'People Caring for People' and values of Integrity, Collaboration, Accountability, Respect & Excellence.

Requirements

Proven leadership experience in Skilled Nursing or Assisted Living (minimum 2+ years required; more strongly preferred)
Direct experience in memory care management strongly valued
Bachelor’s degree (required)
A track record of operational excellence: balancing regulatory compliance, clinical quality, and financial stewardship
Strong, resilient leadership style: visible, hands-on, and respected by staff at every level
Excellent communication and relationship-building skills with residents, families, and staff
A High School diploma plus three years experience including one year supervisory experience; or an Associates degree plus two years experience with one of those years in a supervisory role; or a Bachelors Degree.
2 years of ALF/SNF Administrator experience preferred.
Minimum of three years' experience in management, preferably in healthcare.
Assisted living or nursing home operations experience preferred.
Qualities of leadership, dependability, integrity, and organizational ability necessary.
Ability to communicate well verbally and in writing required.
An interest in the field of health care, particularly the needs of the geriatric population.
Ability to perform tasks to established standards of excellence required.
This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.

Nice To Haves

Master’s degree preferred
LNHA, experienced ALF Administrator or DON with Memory Care experience strongly encouraged to apply.

Responsibilities

Provide hands-on leadership of staffing, operations, and daily management of a high-volume memory care residence
Ensure strict compliance with DOH regulations while upholding Elderwood’s high standards of care
Inspire, coach, and develop a large interdisciplinary team to deliver outstanding service
Balance fiscal responsibility with resident-centered care, ensuring census stability and operational strength
Strengthen retention, engagement, and performance through visible, values-based leadership
Partner with families and staff to maintain trust, transparency, and quality outcomes
Direct and oversee facility operational activities.
Possess understanding of organizational policies and procedures including DOH regulations.
Promote and guide initiatives to improve facility operations to meet goals and objectives.
Be able to multi task and manage multiple objectives simultaneously.
Possess ability to lead others and inspire them to achieve desired results.
Provide daily management and training of all staff, and the management of services through consultants and other contract arrangements.
The provision of quality health care and daily living services for residents in conformance with state and federal laws.
The provision of care and treatment of residents that promotes respect for the individual and the protection of basic rights.
Maintain a safe, sanitary and pleasant environment for residents, visitors, and volunteers and good working conditions for employees.
Ensuring resident census remains at capacity, controlling of costs for financial stability, and the safe-keeping of resident account and cash monies.
The provision of payroll, billing and management information to the central office, Elderwood Administrative Services LLC.
Encourages staff involvement, customer focus, leadership initiatives and sets standards for all staff.