Executive Director - Behavioral Health

Toledo Center for Eating Disorders•Blue Ash, OH

4d•Onsite

About The Position

The Executive Director is responsible for the ongoing development and operations of an outpatient practice providing Intensive Outpatient Programming (IOP) and Partial Hospitalization Programming (PHP). The role collaborates with leaders across the organization and provides leadership and supervision to practice team members. It coordinates day-to-day operations to achieve organizational goals and provides clinical oversight to ensure clinically excellent, client-centered care. The Executive Director reports to the Group CEO and leads all practice staff, working collaboratively with network support teams and the governing body. The role also builds and maintains professional relationships with clinical and healthcare providers, community partners, vendors, and clients and families. The position is based at the Blue Ash, Ohio outpatient location, which provides care Monday through Friday. The organization describes its approach as client-centered and grounded in clinical excellence, evidence-based and personalized care, and the service values of Respect, Accountability, Integrity, Flexibility, Collaboration, and Service.

Requirements

Master’s degree.
At least 5 years of related experience in a behavioral healthcare setting.
Current Ohio license as an LISW, IMFT, or LPCC.
Valid driver’s license, vehicle insurance, and an acceptable driving record.
Clearance of criminal background check, TB test, and other mandatory state or federal requirements.
Current CPR and First Aid certification.
Ability to adhere to and promote the ethics and values of the company and accrediting or licensing bodies, and to demonstrate integrity in clinical services and team interactions.
Working knowledge of current clinical theory and evidence-based practice, with commitment to supervision, consultation, and continuing professional development.
Ability to provide client-centered, culturally competent care and recognize cultural and linguistic diversity.
Ability to engage clients and, as appropriate, their support systems in screening and assessment and develop individualized, client-centered, evidence-informed care plans.
Ability to develop and implement evidence-informed care plans and treatment interventions collaboratively with care teams.
Ability to advocate for clients and families and participate in quality improvement to improve outcomes, access to care, and service delivery.
Ability to promote cross-functional collaboration among team members and referral partners.

Nice To Haves

Experience treating mental health disorders is strongly preferred.
Experience working in a corporate-managed healthcare environment is strongly preferred.

Responsibilities

Collaborate with network support teams and the governing body to develop and implement clinical programs and operational objectives that support program growth and respond to market changes.
Create a culture and environment focused on operational objectives aligned with the treatment program’s mission, vision, and values.
Achieve business objectives through day-to-day operational, financial, clinical, and regulatory oversight.
Manage resources to meet client needs while maximizing resources and minimizing waste.
Promote staff professional growth and development, teamwork, and critical thinking; recommend training and development plans as appropriate.
Collaborate with clinical and operations leaders to ensure compliance with licensure, accreditation, contracts, and state and federal laws.
Ensure the development, implementation, and enforcement of policies and procedures, including those concerning patient rights.
Monitor and improve clinical program quality through research and the application of industry best practices.
Establish a welcoming environment and a strong customer-service culture throughout the program.
Promote communication and collaboration among Admissions, Business Development, Utilization Review, Finance, and Clinical teams.
Oversee clinical programming from admission through discharge.
Ensure the on-site admissions process is smooth, efficient, and customer-focused.
Communicate with department leaders about actual or potential problems or issues that could create risk exposure or customer dissatisfaction.
Provide regular staff supervision to discuss challenges and successes and improve the effectiveness and efficiency of procedures and program operations.
Collaborate with team members to ensure position functions, responsibilities, authority, and relationships are properly interpreted and fulfilled.
Balance team and individual responsibilities, welcome feedback and differing views, and prioritize team success.
Manage difficult or emotional customer situations, respond to customer needs, solicit feedback, and fulfill commitments.
Communicate clearly and concisely with clients, families, referral partners, and interdisciplinary team members.
Lead treatment team meetings and collaborate with the Utilization Review team to ensure documentation supports the client’s level of care.
Lead and participate in performance improvement initiatives, monitor and report on key performance indicators, and adjust operations to meet organizational objectives.
Complete suicide risk assessments, identify high-risk clients, and develop safety plans as indicated by assessments.
Complete treatment and aftercare plans as needed.
Follow the facility’s Code of Ethics and corporate compliance requirements, and model company policies regarding ethics, conduct, and conflicts of interest.
Maintain a positive, team-oriented approach; attend and complete required training within assigned time frames; and perform other duties as assigned.