Executive Director, Pinecrest of Country Manor

Country Manor•Brainerd, MN

14d•$85,000 - $110,000•Onsite

About The Position

The Executive Director provides strategic and operational leadership for Pinecrest of Country Manor, ensuring the community delivers high-quality services in a safe, welcoming, and resident-centered environment. This role is responsible for overall operations, regulatory compliance, financial performance, and team leadership, while ensuring alignment with Country Manor’s mission, values, and standards. The Executive Director works collaboratively with the designated home care provider, internal leadership, and external partners to ensure seamless resident care and services.

Requirements

Current, active, and unrestricted MN Licensed Assisted Living Director (LALD) license through BELTSS.
Minimum of three (3) years of experience in a related leadership role.
Property management experience.
Strong knowledge of federal, state, and local assisted living regulations and landlord-resident law.
Demonstrated experience working with senior resident populations.
Proven ability to lead, supervise, and develop a large staff team.
Experience developing support services and community-building programs.
Budgeting and capital expense management experience.
Strong independent judgment and problem-solving skills.
Valid Minnesota Driver’s License.

Nice To Haves

Bachelor’s degree in health care administration, business, or a related field.
Experience managing complex or multi-service senior living environments.

Responsibilities

Develop, implement, monitor, and evaluate systems, programs, and services that meet the needs of a diverse and often complex resident population.
Continuously assess resident needs and strengths and implements services that promote independence, dignity, and optimal quality of life.
Listen and respond promptly and appropriately to concerns, requests, and suggestions from residents, families, and guests.
Analyze resident satisfaction data and implement improvement plans to address concerns and enhance service effectiveness.
Collaborate with staff to plan, coordinate, implement, and attend activities, special events, and educational opportunities, including those occurring outside standard business hours.
Support and collaborate with organized resident groups, including the Resident Council and advisory committees.
Attend resident council, committee, and board meetings as required and communicate operational updates and critical issues.
Recommend changes, improvements, and new services to ensure high-quality operations and resident satisfaction.
Lead and supervise a large and diverse workforce in a manner that supports organizational objectives and fosters a positive, supportive work environment.
Recruit, hire, train, and retain qualified staff.
Ensure timely and appropriate onboarding and ongoing training for all site staff.
Assign duties and responsibilities clearly and equitably.
Monitor staff performance, provide regular coaching and feedback, and conduct at least one formal written performance evaluation annually.
Maintain accurate, current job descriptions for all on-site positions.
Communicate regularly with staff to share information, address concerns, encourage engagement, and maintain a cohesive, effective team.
Ensure full compliance with all applicable federal, state, and local regulations governing assisted living and landlord-resident law.
Develop, implement, and continuously evaluate policies, procedures, and practices to meet regulatory requirements and organizational standards.
Ensure staff and residents comply with established policies and procedures.
Coordinate, evaluate, and manage agreements with arranged home care providers.
Plan, implement, and coordinate emergency preparedness and disaster response plans with staff and arranged providers.
Serve as the primary site leader during surveys, audits, inspections, and regulatory reviews.
Achieve the financial objectives of the property and organization through effective operational and fiscal oversight.
Collaborate with senior leadership to prepare and manage annual operating and capital budgets.
Monitor financial performance, analyze variances, and initiate corrective actions as needed.
Work with executive leadership to update replacement reserve analyses and recommend appropriate reserve funding.
Maintain optimal occupancy through effective resident selection, marketing, and retention strategies.
Ensure accurate and timely completion of lease renewals and certifications, including HUD recertifications when applicable.
Develop and update resident selection plans in compliance with regulatory requirements.
Monitor and ensure prompt filling of vacancies.
Track inquiries, referrals, and applicant pipelines.
Coordinate advertising and outreach efforts with appropriate media and referral sources.
Select, approve, and certify residents in compliance with regulatory standards.
Maintain compliant waiting lists when applicable.
Monitor internal and external market trends affecting occupancy.
Build and maintain positive relationships with community organizations, referral partners, and neighborhood stakeholders to enhance marketability.
Maintain a working knowledge of all aspects of property maintenance and physical plant operations.
Ensure high-quality, timely maintenance and repair of the property.
Maintain consistent curb appeal and interior presentation.
Oversee vendor and contractor selection and performance.
Ensure routine inspections of units, common areas, building systems, and grounds.
Initiate corrective actions promptly following inspections.
Collaborate with maintenance staff and executive leadership to identify capital needs and recommend repairs, replacements, and long-term maintenance strategies.
Develop and maintain maintenance-related policies, procedures, and standards.
Participate with senior leadership in developing the strategic direction for the assisted living campus.
Develop, implement, and monitor a strategic plan for Pinecrest based on input from residents, staff, and executive leadership.
Lead site staff in executing strategic initiatives and goals.
Ensure development of support services and community-building programs that meet resident needs.
Supervise the Activities Coordinator and oversee delivery of leisure and social programming.
Collaborate with the Director of Operations to identify resident needs and implement support services.
Identify and partner with community agencies to expand support services and community-building opportunities.

Benefits

Competitive Pay!
Medical, Dental, and Vision Insurance
Paid Time Off and Earned Sick and Safe Time (ESST)
FSA/HSA with Employer contribution
Dependent Care Flexible Savings Account (DCFSA)
Life Insurance is provided at no cost to you
Long-Term Disability Insurance
Voluntary Pre-Tax Benefits Options including Accident Insurance, Cancer Insurance, and Hospital Confinement Insurance
Voluntary After-Tax Benefits Options including Short-Term Disability Insurance, Critical Illness Insurance, Term-Life Insurance, Whole Life Insurance
401(k) program with an employer match of up to 4%
Employee Assistance Program - A free, confidential program offering resources for mental and emotional well-being, legal services, financial wellness consultations, and more.
Longevity Bonuses
Year-End Appreciation Gifts and Routine Wage Increases
Annual Staff Appreciation Week featuring large prizes, a grand celebration, and more
Consistent recognition efforts throughout the year to celebrate you and your contributions
Excellent advancement opportunities, with over 20 unique departments for employment
Country Manor is proud to partner with dozens of local Central MN businesses to offer our employees a Corporate Perks Program with discounts on shopping and restaurants, plus savings on services like gym memberships, haircuts, and more.
Further your education and receive 15% off tuition through our exclusive partnership with Rasmussen University.
Plus, enjoy access to thousands of discounts nationwide on attractions, memberships, travel, and more through TicketsAtWork.