Executive Director

Carmichael•Carmichael, SK

2d•Onsite

About The Position

The Landing in Carmichael, a 100% Independent Living community, is seeking a hands-on, sales-driven leader to drive occupancy, build relationships, and create a vibrant community. This role is a hybrid of Executive Director and Sales Director responsibilities, focusing on treating the community as a business and a brand. The ideal candidate will lead daily operations, ensure programming and services create an engaging environment, build and lead a team, be the face of the community in the local market, and manage the budget and financial performance to improve occupancy and resident satisfaction.

Requirements

Sales Leadership Experience (Required): Proven ability to set sales goals and convert leads to move-ins. Experience in senior living, multifamily, hospitality, or related industries is applicable.
Operational Leadership: Experience managing teams, budgets, and day-to-day operations.
Hospitality Mindset: Understanding of customer experience and ability to deliver service that drives satisfaction and referrals.
Closer Mentality: Comfort leading tours, overcoming objections, and asking for the deposit.
Relationship Builder: Strong presence in the community with the ability to generate organic leads and partnerships.
Tech Comfort: Familiarity with CRM systems, MS Office 365, and web-based platforms.
Bachelor’s degree or equivalent leadership experience.

Responsibilities

Drive occupancy and revenue by leading tours, managing the sales pipeline, building referral relationships, and closing deals.
Oversee all aspects of community operations, including hospitality services, dining, maintenance, and resident experience.
Ensure programming, events, and services create a vibrant, engaging environment that drives retention and referrals.
Hire, coach, and hold the team accountable, setting the tone for service, energy, and professionalism.
Develop relationships in the local market, generate organic leads, and position The Landing as a top choice.
Manage budget, expenses, and performance to improve occupancy, resident satisfaction, and overall financial results.