EXECUTIVE DIRECTOR

Integritus Healthcare•Greenfield, MA

5d•$135,000 - $155,000

About The Position

The Executive Director/Administrator is responsible for the overall direction of hospice services. The role oversees the employment of qualified hospice personnel, provision and coordination of services, personnel evaluations, and establishment of standards of care that comply with federal and state regulations and guidelines. The Executive Director establishes, implements, and evaluates goals and objectives for hospice services that promote quality standards and support the organization’s overall philosophy. The position includes operational planning and budgeting, regulatory compliance, financial oversight, service and personnel evaluation, staffing and staff development, and coordination of interdisciplinary care. The Executive Director ensures that hospice policies and procedures, systems, reporting, equipment, supplies, and service arrangements support effective care and organizational goals. Administrator on-call duties may be required as needed. The work may involve exposure to infections and contagious diseases, contact with patients in varied circumstances, unpredictable situations, emergencies or crises, and extremes of heat and cold. Travel is required, including driving in varied weather and road conditions. OSHA exposure category is Category II; unplanned Category I tasks may occur when performing clinical tasks.

Requirements

Three to five years of experience in health care and management.
Bachelor’s degree in business administration.
Valid driver’s license.
Ability to supervise and direct professional and administrative personnel.
Ability to deal tactfully with the community.
Knowledge of corporate business management.
Understanding of hospice care and services provided to patients and family/caregivers through an interdisciplinary group.
Intimate knowledge of Medicare Hospice Certification.
Travel is required; must drive in varied weather and road conditions.

Nice To Haves

Experience in hospice care is preferred.
Master’s degree in a health care-related field is preferred.
Understanding of hospice philosophy and issues of death and dying.

Responsibilities

Oversee operational planning and budgeting.
Ensure organizational compliance with legal, regulatory, and accreditation requirements.
Monitor business operations to support financial stability.
Evaluate hospice services and personnel using measurable outcomes and objectives.
Manage and resolve conflicts and complaints.
Establish and maintain effective communication channels, including integration of technology as applicable.
Ensure hospice personnel stay current with clinical information and practices.
Ensure adequate and appropriate staffing.
Oversee staff development, including orientation, in-service education, continuing education, competency testing, and performance improvement.
Ensure interdisciplinary care is provided and that organizational structures and systems promote it.
Ensure supportive services are available to personnel.
Coordinate with other departments, services, and senior management as appropriate.
Keep staff and the organization current on local and national hospice issues and trends.
Develop and implement service policies and procedures to accomplish identified outcomes.
Direct staff in admission, discharge, transfer, revocation, and patient service provision.
Ensure appropriate staff supervision during all service hours.
Monitor service utilization to ensure comprehensive care is delivered.
Ensure services provided by other agencies are authorized by hospice.
Monitor operational progress toward operational and strategic goals.
Ensure appropriate data collection and regular, complete reports are provided to the Governing Body.
Ensure adequate space, equipment, and supplies are available.
Develop actionable objectives based on evaluation of hospice services and personnel.
Collaborate with agencies and vendors to manage services effectively.
Maintain ethical standards in business and clinical practice.
Perform administrator on-call responsibilities as needed.
Perform other duties as assigned.