As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. This opportunity is for an upcoming need in Biopharma. We would like have candidate in the Northeast Region. Summarized Purpose: Provides strategic direction across all therapeutic areas and other divisions and business units across PPD to ensure compliance and consistent delivery of the strategic partnership model (operations, quality and financial standards). Collaborates and influences functional leads and other key internal stakeholders on operational and strategic priorities to promote collaboration and creativity to achieve the partnership goals. Monitors and influences internal operations to minimize potential for risk and maximize client satisfaction. Responsible for achieving overall partnership financial and operational goals as assigned. Collaborates with leadership in all functional areas to develop and improve partnership processes. Works with Business Development to secure new business through the delivery of client presentations and proposal development. Works with other assigned Development Operations Leads on the PPD Strategic Partnerships. May be responsible to evaluate, co-develop and/or implement client-specific partnership business processes, inclusive of partnership change management. Essential Functions and Other Job Information: Communicates partnership expectations, applicable corporate goals, key client specific-updates, Master Service Agreement(s) (MSAs) terms and client-specific rules of engagement as it relates to overall program, project or service-level delivery, Creates, compiles and manages operational, quality and financial standards by utilizing systems, tools and reports to identify trends in risks and/or issues (i.e., key performance indicators, key quality indicators, key relationship indicators, etc.) that present opportunities to leverage risk mitigation or PPD solutions across the portfolio and/or a single study/contract. Ensure timely and thorough follow-up to actions identified at Partnership Level, such as but not limited to, PPD Quality Risk Management process (summarized at EQR), client or joint client/PPD Quality Counsels, governance meetings, etc. .Partners with cross functional leadership on the continuous development and improvement of business processes to support teams and to ensure that work is uniform, complete and managed appropriately. Develops excellent working relationships with internal colleagues and leaders responsible for the delivery of projects and services to improve information exchange, project delivery, and understanding between groups. Ensures coordination across geographies, therapeutic areas and functions and achieve superior delivery of projects and services. Assist Business Development team to enable business expansion of the portfolio (e.g. bid defenses and capability meetings).Serves as a customer's operations point of contact, and escalation support person for operational issues/discussions. Communicates with sponsors regularly to identify potential problem areas and acts quickly to remove the risk/resolve the issue.Serves as the facilitator and/or lead for customer’s Executive, Operational and/or Cross functional governance engagements.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Executive