Executive Director Specialist

Clearwater Living•Phoenix, AZ

5d•$155,000 - $175,000

About The Position

The Executive Director Specialist is a full-time traveling role that manages a senior living community when its Executive Director is absent and provides additional executive management support to communities as needed. Candidates must be based in the Western United States and hold a current California RCFE license. The role oversees the community’s day-to-day functions and operations in accordance with applicable laws, regulations, licensing requirements, and company policies. It is responsible for ensuring quality resident care, financial stability, regulatory compliance, and a harmonious working environment for associates. The listed pay ranges are inconsistent: the posting states $160,000–$175,000 DOE near the beginning and $155,000–$165,000 DOE later. Clearwater Living describes its culture as people-first and service-always, with a dynamic and fast-paced environment and opportunities to grow. The company states that it is an equal opportunity employer committed to diversity and inclusion and prohibits discrimination and harassment based on protected characteristics.

Requirements

Candidates must be based in the Western United States.
Current California RCFE license.
Bachelor’s degree in business, healthcare, nursing, or human services, or a combination of education and experience supervising others in a senior living, healthcare, or hospitality environment; the posting’s wording regarding whether the degree is preferred is unclear.
Minimum 8–10 years of experience in senior living, healthcare, hospitality, or a related industry.
At least five years of leadership experience in a senior living operation.
Current state, federal, or local certification or license required to manage a community.
First Aid certification.
Background clearances as required by government regulations.
Must meet health requirements, including TB.

Responsibilities

Oversee, plan, develop, organize, implement, manage, control, and direct the community’s day-to-day functions and operations.
Consult with department directors on developing and implementing departmental policies and procedures.
Build rapport among departments and promote teamwork and cooperation among associates.
Identify problem areas and develop corrective plans to improve resident services.
Ensure compliance with applicable laws, regulations, legal requirements, licensing rules, and company policies and procedures.
Ensure residents receive appropriate services addressing their physical, mental, and emotional needs.
Conduct surveys and exit interviews to assess satisfaction and identify areas for improvement.
Collaborate with the Director of Sales to promote and market the property locally and implement referral and other programs intended to achieve full occupancy.
Oversee operations, finances, and reporting, including approving expenditures against budgets and maintaining financial records, billing, and accounts receivable.
Maintain required education units and stay current on government regulations and industry trends.
Ensure the management team follows policies and procedures and maintains required continuing education and licensing updates.
Ensure the community’s physical property is properly maintained and safe and secure for residents, guests, visitors, and associates, including compliance with OSHA requirements and safety policies, practices, and plans.
Manage workers’ compensation injuries, investigations, and safety complaints.
Recruit, hire, evaluate, motivate, monitor, schedule, and manage community staff in accordance with company policy and residents’ best interests.