Executive Director, Seasonal Exchange Programs

CIEE Inc• Remote, US,

1d•Remote

About The Position

CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and multicultural world. You will change the world. CIEE builds bridges between people, countries, and cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change! You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits and offerings that increase total compensation by up to 25%. Our top-tier benefits include: Paid time off and Parental leave Gym Reimbursement Program Employee Assistance Program Short-term & Long-term Disability 6 floating Fridays (based on our eligibility rules) CIEE Study Abroad and TEFL Program discounts 403(b) Retirement Plan with employer contribution Insurance Coverage (life, travel, medical, dental, and vision) Flexible Spending Accounts/Health Savings Account (medical and dependent) Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness). You will be part of a fast-paced, international, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in over 30 countries. Additionally, we help international participants from over 140 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 80-year-old mission to make the world a more peaceful place.

Requirements

Bachelor’s degree required
A minimum of 12-15 years of previous sales success is required.
Experience managing P&L, budgeting, and reporting required.
Strong verbal and written communication skills are required.
Strong organizational skills with attention to detail required.
Ability to work with remote field staff.
Ability to investigate and analyze information to draw conclusions and solve problems efficiently.
Technology proficiency required — experience with Microsoft Suite, Teams, and Salesforce, preferred.

Nice To Haves

Master’s degree preferred.
A minimum of 5-7 years of management/leadership experience preferred.
Proactive and preferred for working in a fast-paced environment.
Energetic, personable, goal, and team oriented.
Tolerance for ambiguity and sense of humor.
Innovative, creative, and flexible to a changing environment.
A passion for CIEE's mission and global exchange!

Responsibilities

Oversight for the growth and implementation strategy of the Summer Work and Travel, Camp, and Hiring Services group.
Manage a team of directors and provide departmental leadership so that the team will effectively execute sales plans and meet or exceed placement goals.
Develop a sales and marketing strategy to ensure that CIEE meets its sales and placement goals for Work & Travel USA and Camp Exchange USA, including lead generation, cold calling, appointments, presentations, and obtaining commitments.
Develop hiring event strategy that maximizes CIEE placements at hosts.
Develop onboarding and training directors to help their staff develop effective sales strategies, hiring strategies, and strong relationships with host employers and community organizations.
Ensure that directors and their teams have the requisite knowledge and skills to meet both job sales and role fulfillment (placements).
Provide timely and specific feedback on performance to team members.
Track and evaluate weekly, monthly, and annual progress.
Perform annual performance setting and goals reviews for each direct report along with quarterly check-in reviews to check individual goal progress.
Engage in high-level sales activities.
Sell to prospective and current clients as required.
Create and conduct presentations and meetings with hosts, associations, and other stakeholders.
Build rapport with clients and stakeholders.
As the senior leader, develop regular cadence of connecting with host employers to build relationships and ensure CIEE is meeting their needs.
Collaborate with Participant Services to ensure the team is facilitating positive participant program experiences and team communication.
Collaborate with Senior Director of International Sales & Operations to foster relationships with International Representatives.
Review external events, such as trade shows, International Student Outreach Program events, and other activities to determine participation that will add to the growth of the programs and support sales.
In collaboration with the VP Placement Sales, Senior Director International Sales & Operations, and other leaders identify CIEE run/branded events or programming that will add stakeholder value to the program.
Willingness to travel required; regular business trips include domestic trips and overseas hiring events (20 – 30%).
Perform miscellaneous job-related duties as assigned.

Benefits

Paid time off and Parental leave
Gym Reimbursement Program
Employee Assistance Program
Short-term & Long-term Disability
6 floating Fridays (based on our eligibility rules)
CIEE Study Abroad and TEFL Program discounts
403(b) Retirement Plan with employer contribution
Insurance Coverage (life, travel, medical, dental, and vision)
Flexible Spending Accounts/Health Savings Account (medical and dependent)
Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)