Executive Director, Program Strategy (Physical Therapy Programs)

University of St Augustine for Health SciencesSt. Augustine, FL
Hybrid

About The Position

The primary role of the Executive Director, Program Strategy is to proactively and collaboratively lead across the organization in order to support new and existing degree programs in meeting both the business and customers' needs. The Executive Director will play a key leadership role in managing P&Ls, achieving new enrollment, driving revenue and profitability goals for existing products, launching new products/initiatives, developing business cases, managing stakeholder relationships, coordinating key stakeholders, analyzing the pros and cons of business decisions, developing program and marketing strategy, summarizing the value proposition to key stakeholders and establishing metrics for success. The Executive Director will report to the Vice Chancellor and will serve as business partner to Academic Affairs. This is a campus-based position. This position follows a hybrid work schedule requiring a minimum of 3 days on campus.

Requirements

  • Bachelor’s degree required, Masters preferred
  • minimum of 10 years of progressively responsible experience in product management positions with consumer products, publishing, healthcare or higher education companies
  • 5+ years of experience managing remote employees
  • Demonstrated ability to grow businesses with strong creative ideas and practical implementation planning.
  • Prior P&L experience with strategic planning and marketing experience preferred.
  • Prior experience with leading teams and influencing stakeholders in diverse remote locations.
  • Excellent written and verbal communication skills, including ability to develop and deliver presentations to senior leadership; demonstrated ability to communicate issues and recommendations persuasively and effectively to key stakeholders
  • Demonstrated research and analytical skills, as well as the ability to formulate strategic recommendations from disparate data and information sources
  • Advanced knowledge of product and project management principles, practices, methods, and terminology:
  • Financial and business analysis and data mining
  • Planning, organizing, and project management
  • Budget development and management
  • Management of multiple, competing priorities
  • Advanced critical thinking, analysis, and synthesis skills
  • Proficient with Microsoft Office Suite with particular aptitude in Excel and PowerPoint
  • Must thrive under pressure and in a fast-paced, constantly changing environment with tight deadlines and multiple priorities; must be willing to push the envelope, embrace risk, and be extremely resourceful
  • Experience working with diverse functional and business units in large, matrixed project teams

Nice To Haves

  • Masters preferred

Responsibilities

  • In partnership with Academic leadership, collaborate with Academic Affairs, Accreditation, Student Services, Legal and Regulatory, etc to drive product / program quality and overall student experience.
  • Responsible for overall program profitability and management of the program P&L in partnership with academic leadership.
  • Identify, recommend, and develop plans for potential market opportunities by understanding the consumer through intensive market research and segmentation activities leveraging focus groups, surveys, and direct customer interviews.
  • Identify and implement new initiatives that enhance competitive positioning and foster strong financial results.
  • Foster in-depth understanding of the higher education and health care industries in order to provide informed recommendations to executive leadership on strategic direction, profitability, and ROI for new and existing programs.
  • Become active in industry associations and events to understand market trends, establish a strong network, and identify potential partnership opportunities.
  • Collaborate closely with Enrollment and Marketing to drive inquiries, conversions, and enrollments, and with Finance to report, track and manage program-level financial performance; actively utilize data from these sources to determine strategic approaches.
  • Manage and improve program specific operations by identifying and coordinating the launch of new technology, campuses spaces, and student services.
  • Cultivate effective business relationships with executive leadership, functional management, customers and peers to achieve excellence in the student experience.
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