J.P. Morgan Wealth Management - Executive Director, Product Manager, Sales Optimization

JPMorgan Chase & Co.•Columbus, OH

About The Position

Join us to build the next generation of sales effectiveness in wealth management, where data, behavioral science, and artificial intelligence (AI) turn insight into advisor action. Shape and scale capabilities that help advisors connect with the right clients at the right time, powered by machine learning and large language models (LLMs). Enjoy career growth, skill development, and the benefits of working in a startup-like environment within a global financial institution. As a Sales Optimization Executive Director for the Wealth Management team, you will set strategy and own a portfolio of initiatives that improve performance across the lead-to-conversion journey. You will use data to prioritize high-impact opportunities, define clear success measures, and establish a test-and-learn approach that proves what drives conversion and advisor productivity. You will partner closely with analytics and technology teams to translate business needs into scalable, advisor-ready tools and workflows. You will align senior stakeholders across Sales, Product, Finance, and Marketing to ensure decisions are made quickly, delivery stays on track, and outcomes are measurable and sustained.

Requirements

Demonstrate 10 years of experience in sales strategy, sales operations, business analytics, consulting, product strategy, or a related field
Lead a portfolio of cross-functional initiatives from strategy through delivery, adoption, and measurement
Analyze large datasets and apply common analysis approaches and tools such as spreadsheets, SQL, or business intelligence tools to inform prioritization and decisions
Define success measures, key metrics, and measurement plans that connect work to business outcomes
Translate business problems into structured requirements for analytics and technology teams, including clear definitions and acceptance criteria
Communicate effectively in written and verbal formats, including presenting recommendations and results to senior and cross-functional audiences
Partner with analytics and technology leaders to deliver workflow improvements that drive measurable lift in conversion, productivity, or client engagement

Nice To Haves

Bring experience in wealth management, financial services, or advisor-led sales models
Demonstrate familiarity with lead management ecosystems and customer relationship management platforms
Operationalize artificial intelligence (AI), machine learning, or large language model (LLM) capabilities into frontline workflows
Use test-and-learn methods, controlled experiments, or ongoing performance monitoring to improve conversion or productivity outcomes

Responsibilities

Set sales optimization roadmap across the lead-to-conversion journey, prioritizing initiatives based on impact, feasibility, and speed to value
Diagnose performance using funnel analysis and large datasets to identify root causes, quantify opportunity size, and define problems worth solving
Establish success metrics, measurement frameworks, and governance that connect delivery to conversion, productivity, and client outcomes
Translate business priorities into clear requirements and acceptance criteria for analytics and technology partners, including data definitions and workflow intent
Lead cross-functional delivery and change management to launch advisor-facing tools and process improvements that are adopted and operationally durable
Influence senior stakeholders through clear narratives, structured decision points, and regular updates on tradeoffs, progress, and results
Monitor performance post-launch through reporting and experimentation, iterating quickly to improve impact and reduce rework