Executive Director, PMO Operations

Reinsurance Group of America, Incorporated•Remote, Missouri, United States of America, MO

1d•$126,710 - $188,840•Remote

About The Position

RGA is a purpose-driven organization working to solve today’s challenges through innovation and collaboration. A Fortune 200 Company and listed among its World’s Most Admired Companies, we’re the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. Lead and manages the Enterprise Project/Portfolio Management Office (GTPMO) Operations. Develops and facilitates enterprise Project and Portfolio Management processes and reporting. Monitors of compliance to the standards. Serves as the overall subject-matter expert in Project and Portfolio Management Operations knowledge areas. Provides leadership and insights on company-priority programs and projects. Leads and manages selected Enterprise PMO operations and/or services. Manages staff, assemble project teams, assigns individual responsibilities, provides training, and develop project schedules. Determine and acquire resources needed. Support IT related business planning requirements including, but not limited to budgeting, scheduling and workload planning.

Requirements

Bachelor’s Degree in Arts/Sciences (BA/BS) or equivalent experience required
10+ Years experience in project management, portfolio management, and resource management. required
5+ Years management experience. required
Direct experience in leading a PMO build out and managing/running a PMO. required
Highly advanced project management and systems analysis skills.
Demonstrates ability to evaluate project objectives and scope, analyzes objectives for feasibility, and gain business understanding. required
Advanced oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received by the customer. required
Highly advanced people management skills, demonstrating an ability to lead, mentor and develop associates. required
Advanced interpersonal skills, demonstrating the ability to lead and mentor support staff. required
Advanced analytical and problem-solving skills. required
Advanced knowledge of broad business and finance related practices. required
Advanced ability to work well within and manage a team. required
Ability to manage multiple projects and/or sub-teams simultaneously, including the ability to delegate key areas of responsibility. required
Proficient in systems operations and project management methodologies and possesses the ability to disseminate them to the team. required
Excellent planning and organizational skills. required

Nice To Haves

Master’s degree in Arts/Sciences (MA/MS) and/or LOMA certification preferred
10+ Years running or operating within PMO function as well as operations and support of an enterprise application / platform. preferred
Application Portfolio management experience preferred
Previous experience managing large international, global projects.
Effective management of projects with virtual teams preferred
Six Sigma / Lean Process Evaluation / Improvement Preferred
Microsoft Certification Preferred
Microsoft Certification Preferred
PeopleSoft Certification Preferred
Insurance and/or reinsurance industry knowledge preferred

Responsibilities

Leads and manages team of professionals responsible for enterprise project portfolio management operations.
Lead multiple projects and/or EPMO services and apply efficient and innovative solutions to the supporting systems, hardware, software, networking, programming, and/or applications problems.
Partner with IT Shared Services and Finance to lead the annual portfolio funding process and maintain funding standards
Enhance portfolio prioritization, reporting, and operational processes to improve decision-making and transparency.
Manages staff through hiring, training, evaluating, coaching, and disciplining of direct reports.
Provide mentoring and coaching to team members through performance evaluation and identifying development opportunities; continually developing project team competencies.
Establishes and promotes industry-recognized project management best practice and standards.
Responsible for the central repository for Projects, PM tools, templates, and historical data.
Establishes and maintains a process for monitoring and reporting on compliance to adopted PMO policies, processes and procedures.
Perform strategic planning and maintain alignment of projects with RGA’s strategic direction
Responsible for providing the Project Portfolio Management reporting tools, metrics and dashboards to the Governance Committees and the IT Balanced Scorecard construct including Quarterly Performance Packages.
Ensure that projects provide the necessary project metrics to the portfolio management reporting process.
Provides a program to ensure continued utilization and maturation of best practice project management operations standards and methodologies.
Provides the RGA Project Management methodology on-boarding orientation for all Project Managers.
Develop and maintain effective business relationships, coordinating service delivery in line with negotiated Service Commitments.
Take ownership of the relationship, ensure that business partner’s objectives are met, and gain mutual understanding when the objectives are not feasible
Manage the business partner’s application portfolio by understanding and communicating needs to internal IT project teams and external vendors.
Ensure properly defined and communicated project requests.
Support business partners, Technology Partners, and Product Teams in developing business requirements and business cases ensuring IT requests are understood and properly supported by all stakeholders; ensuring the integrity of the RGA IT Project Initiation process.