Director, IT PMO

Florida Crystals / ASR Group•West Palm Beach, FL

1d•Onsite

About The Position

This position requires a leader with solid knowledge of project management. Key element of this role is to maximize the business value and ensure ROI for the overall IT portfolio is in alignment with the business strategy and growth opportunities. A Director of PMO will proactively work in partnership with IT and other functional leadership to better understand and manage business goals, business and IT priorities, challenges, and process improvement opportunities. This role needs to ensure that all programs, projects and capabilities are aligned to the company business strategy, that integration points across all projects, programs, capabilities and processes is understood and managed. He or she is an integral part in IT planning and prioritization discussions while sharing business impacts of funding decisions, as well as articulating key business strategies and tactical needs. Define the PMO methodology in order to deliver projects and measure process performance. This candidate will manage his or her own set of projects in addition to a team of project managers. The candidate must be flexible, adaptable, and able to work in ambiguous situations while having the ability to demonstrate resiliency and tenacity with a propensity to persevere as dynamics demand.

Requirements

Proven interpersonal collaborative skills: two-way communications skills (oral and written), ability to build relationships, influence others, work with a diverse internal and external stakeholder base and the ability to communicate PMO concepts to technical and nontechnical audiences
Ability to work across organizational and functional boundaries to achieve company goals. Be able to build and maintain strong relationships with team members and business functions. Work cooperatively with others in order to meet group and organizational goals. Approach conflict with humility, respect and transparency
Ability to handle multiple demands, shifting priorities, and ambiguous situations. Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives
Proven track record and experience in developing portfolio processes, business process management, establishing governance structures, as well as successfully executing programs that meet the objectives of excellence in a dynamic environment
Demonstrate sense of urgency in understanding outstanding/critical issues and drive to resolution
Fosters and builds a collaborative working relationship with various stakeholders
Experience working with geographically distributed teams in an international environment
Experience in managing stakeholder relationships cross-functionally in technology, finance and operational business
Experience working in matrix organization
Proven ability to work in an ambiguous environment and deliver results with minimal supervision
Proven ability to master detail across broad subject matter and synthesize essence in concise communication
Fluency in English, other language skills a plus, but not required
Experience in IT financial management and organizational change management
Working knowledge of IT risk management, IT standards and policies formulation
Poise and ability to act calmly and competently in high-pressure, high-stress situations
BS degree in computer science, business management or a related discipline is required
+15 years of experience in IT organization
+10 years of experience working with portfolio management, program management, including managing financials
Experience designing and using dashboards, and/or scorecards
Hands on experience with managing a PPM tool
Experience in Project and Program Management
Comfortable with leading conversations with large groups and executives
Strong proficiency in the Microsoft Office product suite
Critical thinking
Ability to analyse information and make deductions in accordance with departmental guidelines. Ability to track and report data
Problem solving – Identifies and resolves problems in a timely manner, gathers and analyses information skilfully
Stakeholder Management – build strong and productive partnership with IT and Business leads, understand their strategy
Well organized, ambitious, courageous, flexible but decisive, with strong interpersonal skills
High positive energy to take on continuous and complex business challenges in a fast-paced environment. Persistence to drive to solutions despite obstacles and/or competing priorities
Adaptability – Adapts without difficulty to changes in the work environment. Manages competing demands and is able to deal with frequent change, delays or unexpected events
Ethics & Integrity – High degree of personal integrity in all business dealings
Attentive to detail and demonstrated ability to deliver on accountabilities in order to help the business and the team be successful. Track record of high-performance
A great team player with a great attitude, good customer service orientation, and focused on delivering outstanding results to their clients and the business, overall
Organization – Strong organization skills, attention to detail and follow-through to resolve any outstanding issues
Drive for results
Learning on the fly

Nice To Haves

PMP (Project Management Professional certification) preferred

Responsibilities

Collaborate alongside the IT Strategic Supplier & Portfolio Lead to manage the Portfolio dashboard for the CIO and IT/business leadership to ensure alignment and visibility
Drive investment optimization, select best initiatives to maximize business value and ROI
Develop and manage comprehensive project portfolio, budgets, resource allocations, and costs with overall accountability for portfolio performance (key performance indicators and metrics).
Work with Release Management to coordinate and synchronize with release strategy
Work with project delivery & service management teams on resourcing strategies for projects to ensure optimum support for projects and for the day-to-day operational activities.
Collaborate with Finance and Functional leaders to develop and manage project and program budgeting and cost estimation
Prioritize programs and projects based on changing functional needs, resource capacity constraints, risk exposure, and interdependencies.
Responsible for bringing IT strategy to life through the execution of IT Portfolio
Create integrated program roadmaps, ensure interdependencies are clearly identified, manage and assist in timely resolution of interdependency conflicts
Apply risk management assessment in project planning/execution and resolves issues and conflicts associated with management of multiple complex high-priority projects; collaborate and coordinate with Release Management
Manage a portfolio of project and program management services (project prioritization, project analysis, project execution, project delivery) for the enterprise.
Lead the Project Management playbook of best practices, techniques, and tools for project planning, execution, milestone/deliverable tracking, communication, and key performance metrics
Lead the governance of the overall IT portfolio
Establishes metrics measurement, reporting & review forums to bring visibility and intervention if needed to ensure the performance meets the end objectives
Prepare and deliver regular, effective communications to ensure that leadership and project sponsors are adequately apprised of project statuses, successes, risks and issues
Provide weekly PMO Reports, Scorecards, and Dashboards to the IT leadership and key stakeholders.
Lead a team of project managers
Lead project or programs
Ensure proper financial management of projects as reported by Project Managers