Executive Director of Residential Services
About The Position
Burlington United Methodist Family Services (BUMFS) is seeking an experienced, compassionate, and mission-driven Executive Director of Residential Services to provide leadership, oversight, and strategic direction for our residential treatment programs. As the Executive Director of Residential Services, you will lead a team dedicated to providing safe, therapeutic, and nurturing environments for youth in our care. Your leadership will directly impact the quality of services, staff development, program excellence, and positive outcomes for vulnerable children and families. Our mission is simple but powerful: Prevent harm. Provide hope. Empower futures.
Requirements
- Bachelor's degree required
- Minimum of ten years of relevant leadership and residential services experience preferred
- Experience managing multidisciplinary teams and complex programs
- Valid driver's license required
- Ability to obtain and maintain a food handler's card
- Completion of all required agency training
- Availability to respond to emergencies as needed
- Ability to serve as a positive role model for youth and staff
- Frequent movement throughout residential facilities and campus grounds
- Regular use of communication and documentation systems
- Ability to travel as needed
- Occasional lifting of up to 30 pounds
- Ability to participate in crisis intervention and required safety training
- Ability to remain alert and responsive in emergency situations
- At least ten years' experience related to the duties and responsibilities specified
Nice To Haves
- Master's degree in Social Work, Human Services, or related field preferred
- Master’s degree and training in social work administration preferred
Responsibilities
- Provide overall leadership and management of assigned residential campus operations
- Ensure compliance with state licensing, accreditation, Medicaid, and regulatory requirements
- Lead and support residential staff to promote excellence in service delivery
- Participate as a member of Burlington’s Management Team and advisory committees
- Monitor program quality and implement continuous improvement initiatives
- Respond to emergency situations and provide leadership support as needed
- Assist in developing and monitoring departmental budgets
- Implement action plans to address budget variances
- Ensure Medicaid-compliant billing and documentation requirements are met
- Oversee campus facilities and grounds to maintain safety and compliance standards
- Identify and address operational and regulatory risks
- Recruit, develop, and retain qualified residential personnel
- Ensure staff receive required orientation, training, and professional development
- Foster accountability, teamwork, and a culture of excellence
- Provide supervision and leadership to residential management and direct care teams
- Build strong relationships with community partners, agencies, churches, and stakeholders
- Support fundraising, public relations, and donor engagement efforts
- Promote collaborative partnerships that strengthen services and advocacy efforts
- Represent Burlington professionally within the community
Benefits
- Competitive salary and benefits
- Ongoing professional development
- Collaborative and supportive leadership team
- Opportunity to shape programs and impact lives
- Mission-focused culture committed to serving West Virginia youth and families
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What This Job Offers
Job Type
Full-time
Career Level
Executive
