Executive Director of Human Resources, Bureau of Human Resources and Labor Relations

City of New York • New York, NY

1d • $83,718 - $170,000 • Hybrid

About The Position

The New York City Department of Health and Mental Hygiene (DOHMH) is seeking an exceptional, highly motivated, and experienced professional with extensive knowledge of personnel administration to serve as Executive Director of Human Resources within the Bureau of Human Resources and Labor Relations (HR/LR). This role reports to the Assistant Commissioner and requires excellent communication skills, sound judgment, and the ability to work in a fast-paced environment. The position is part of the Civil Service system, and while permanency is not currently required for the Health Services Manager title, a civil service exam may be scheduled in 2028, for which applicants will be responsible for applying and taking.

Requirements

• A master’s degree from an accredited college in hospital administration, public health, community health, health administration, emergency preparedness planning/management, emergency medical services, fire safety, law enforcement, homeland security, project management, public administration, business administration, management, or administration and three years of full-time satisfactory experience in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, community health, environmental health, school health, social services, or mental hygiene program, of which at least 18 months of experience must have been in a managerial or administrative capacity requiring independent decision-making concerning program management, planning, evaluation for quality improvement and assurance, allocation of resources, and the scheduling and assignment of work.
• A baccalaureate degree from an accredited college and five years of full-time satisfactory experience as described in "1" above.
• An associate’s degree from an accredited college and seven years of full-time satisfactory experience as described in "1" above.
• A four-year high school diploma or its educational equivalent plus nine years of full-time satisfactory experience as described in "1" above.
• Education and/or experience equivalent to "1" above. Education may be substituted for experience on the basis that each 30 graduate semester credits from an accredited college in hospital administration, public health, community health, health administration, emergency preparedness planning/management, emergency medical services, fire safety, law enforcement, homeland security, project management, public administration, business administration, management, or administration, or a related specialized area can be substituted for one year of non-managerial experience up to a maximum of 60 semester credits for two years. Furthermore, undergraduate education may be substituted for experience on the basis that each 30 semester undergraduate credits from an accredited college may be substituted for one year of non-managerial experience, up to a maximum of four years. However, all candidates must have a high school diploma or its educational equivalent and 18 months of managerial experience as described in "1" above.

Responsibilities

• Oversee daily operations and executive administration of the Bureau of Human Resources and Labor Relations.
• Support the Bureau's short- and long-term personnel goals by conducting research, providing analysis and recommendations, and aligning HR objectives with agency priorities.
• Develop, update, and enforce agency-wide policies, procedures, and guidelines related to personnel management.
• Align internal programs and HR strategies, implement best practices, and restructure HR functions as needed.
• Provide leadership and guidance to Senior Directors and HR staff, maximizing their potential through motivation, development, and career advancement opportunities.
• Advise the Assistant Commissioner of Human Resources on personnel issues, lead special projects, and resolve complex HR challenges by identifying priorities, coordinating requirements, and adjusting strategies as needed.
• Advise and provide accountabilities and goals for talent acquisition, staffing, compliance, contracts, compensation, benefits, training, records management, succession planning, employee relations, EEO compliance, and labor relations.
• Collaborate with NYC oversight entities (City Administrative Services, Mayor’s Office of Labor Relations, Office of Management and Budget) and union leadership to strengthen relationships.
• Monitor HR operations by tracking trends, setting performance metrics, and evaluating recruitment, training, and disciplinary processes to improve staff performance and productivity.
• Provide HR support to executive leadership, including Assistant Commissioners, Deputy Commissioners, and the Commissioner of Health.
• Develop customer service strategies to foster collaboration across Agency divisions.
• Oversee key functions such as Leaves and Benefits, Personnel Actions, and Hiring/Civil Service, ensuring continuity during public health emergencies and emergency activations.
• Participate in executive search committees to recruit senior leadership and implement agency-wide initiatives as directed by the Assistant Commissioner.
• Demonstrated proficiency and subject matter expertise providing leadership oversight of Leaves and Benefits Administration including FMLA, ADA, health, life, disability, retirement, parental, medical, workers’ compensation, reasonable accommodations, and military leave state/local leave laws, and compliance requirements; Full-cycle leave administration, from initial request to return-to-work.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
• Benefits: City employees are entitled to unmatched benefits such as: a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program.
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive