Executive Director, Network & Telecommunications

University of Miami•Miami, FL

2d•Hybrid

About The Position

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Executive Director, Network & Telecommunications to work in a hybrid capacity based in Miami, Florida. The Executive Director of Networks & Telecommunications provides strategic leadership and operational oversight for the organization’s enterprise-wide networking, telecommunications, and unified communications infrastructure. This role is accountable for ensuring secure, reliable, high-performance and scalable connectivity across a large, complex environment, encompassing data, voice, wireless, and distributed antenna systems (DAS). As a part of the University of Miami IT leadership, the Executive Director will work with other IT domains to drive innovation, enforce security standards, and lead a high-performing team to deliver resilient network services that enable the University of Miami to deliver on its core mission to educate, deliver care and research.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s preferred.
CCNP/CCIE (Cisco Certified Network Professional/Expert) certification preferred
HPE Aruba Technical ASE, Solution, Cloud certification preferred
CISSP (Certified Information Systems Security Professional) certification preferred
ITIL Foundation certification or higher preferred
10+ years of progressive leadership experience in enterprise networking and telecommunications.
Proven track record managing large-scale, complex network environments with high availability and security requirements.
Deep knowledge of enterprise networking (Cisco, Aruba, Juniper, Palo Alto, or equivalent)
Expertise in network security, NAC solutions (e.g., Cisco ISE, Aruba ClearPass), and segmentation strategies.
Strong background in voice/data technologies (VoIP, SIP, PBX systems) and unified communications platforms.
Experience with DAS design, deployment, and optimization.
Familiarity with wireless infrastructure, cloud networking, SD-WAN, and hybrid environments.
Exceptional strategic thinking, communication, and stakeholder management skills.
Ability to translate technical concepts into business outcomes for executive audiences.
Demonstrated success in building and leading high-performing teams.
Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

Define and execute the enterprise networking and telecommunications strategy in alignment with organizational objectives and advances in the industry.
Develop a forward‑looking strategy for adopting emerging technologies in ways that advance and enable enterprise priorities.
Partner with executive leadership to ensure networking and voice/data services support business continuity, growth, and digital transformation.
Oversee design, implementation, optimization and management of high-performing, large-scale enterprise networks (LAN, WAN, WLAN, Cellular, VoIP, CCaaS).
Ensure robust network security through firewalls, intrusion prevention, segmentation, and NAC (Network Access Control).
Lead initiatives to further key objectives for operating a high-performing and secure environment.
Direct enterprise voice and data infrastructure, including VoIP, SIP trunking, PBX systems, and collaboration platforms.
Ensure high availability and quality of service for voice and video communications across the organization.
Oversee telecommunications planning, engineering, and lifecycle management of infrastructure.
Lead design, deployment, and optimization of DAS to ensure reliable cellular and wireless coverage across facilities.
Work closely with mobile carriers to expand and optimize mobile network coverage at UM campuses
Oversee enterprise wireless infrastructure, ensuring secure, scalable, and high-performance connectivity.
Develop and execute on wireless technology roadmap that enhances and strengthens performance, security and stability across the enterprise.
Establish and enforce operational policies, standards, and best practices for networking and telecommunications.
Drive automation and monitoring to improve efficiency, reduce downtime, and enhance incident response.
Manage vendor relationships, contracts, and procurement for networking and telecom services.
Lead, mentor, and develop a team of network engineers, telecom specialists, and security professionals.
Foster a culture of accountability, innovation, and continuous improvement.
Adheres to University and unit-level policies and procedures and safeguards University assets.