Executive Director (General Manager)

The Brenda Strafford Foundation Ltd.•Calgary, AB

1d•Onsite

About The Position

The Brenda Strafford Foundation (BSF) is a charitable organization that owns and operates five Aging Care & Senior Living communities in Calgary, AB, and Okotoks, AB, providing a safe, caring, and comfortable home environment for seniors. BSF also operates Alberta’s largest second-stage shelter in Calgary, offering support services to women and children escaping abuse. The organization values a mission-driven environment where team members are passionate about the company's mission, vision, and values, emphasizing a person-centered approach to care and services. The BSF Way involves 8 Commitments: getting to know individuals, enabling choices, championing abilities, delivering "wow" service, doing small things that make a big difference, being the reason someone smiles, making people feel at home, and being present in the moment. The Executive Director/General Manager will lead the Wentworth Manor site in Calgary, focusing on operations, team development, resident experience, and community engagement, driving strategic growth and ensuring excellence, safety, and belonging.

Requirements

Bachelor’s Degree in Commerce, Business Administration, Health Services, or related field required.
Minimum 10 years of progressive leadership experience, with proven ability to manage large facilities.
Demonstrated success in people leadership, budgeting, quality improvement, and change management.
Criminal Records Check and proof of COVID-19 vaccination (min. 2 doses) required.

Nice To Haves

Registered Nurse (RN) or other professional clinical designation is a strong asset.
Experience in the seniors’ care or healthcare sector is highly desirable.

Responsibilities

Champion a culture of continuous improvement and resident-first care.
Align site performance with BSF’s strategic direction and organizational goals.
Oversee daily operations across all departments (care, hospitality, maintenance, dining, administration).
Lead program development and ensure quality standards and compliance are consistently met.
Inspire, mentor, and support a diverse multidisciplinary team.
Promote a culture of collaboration, trust, and psychological safety.
Lead performance development, coaching, and accountability practices.
Manage operating budgets, identify efficiencies, and ensure financial sustainability.
Lead and support new projects and initiatives that drive innovation and resident satisfaction.
Foster strong partnerships with families, Alberta Health Services, local stakeholders, and community leaders.
Serve as the face of BSF within the local community.