Executive Director Float

Ebenezer•Edina, MN

2d•Hybrid

About The Position

This position is responsible for providing managerial and operations support to assigned Ebenezer Assisted Living communities. The Executive Director (Float) may work alongside of or in place of a site Executive Director.

Requirements

B.S./B.A. or Senior Housing , Business or related
1 year of experience
Licensed Assisted Living Director (LALD) by BELTSS Board or
Licensed Health Services Executive (LHSE) by BELTSS Board

Nice To Haves

3 years of experience

Responsibilities

Assists Executive Director (ED) with maintaining a high performing leadership team within the community.
Assesses performance and provides regular feedback. Addresses performance issues promptly and effectively.
Promotes staff understanding of the roles they play in the accomplishment of the goals of the community and provides supportive feedback on a regular basis
Acts as the functioning ED for the community as needed
Supports an environment conducive to the provision of quality services and high-level customer satisfaction:
Is highly engaged with residents and families
Meets with appropriate tenant/resident committees as requested
Responds effectively to resident or family concerns
Routinely conducts and/or reviews satisfaction surveys
Consistently demonstrates excellent customer service and holds all employees to the same
Conduct operations audits to ensure compliance with Ebenezer policies and applicable state and federal guidance.
Assist with welcoming of new assisted living properties to the Ebenezer portfolio.
Step in to course correct a site that is in distress financially, culturally, or operationally through modeling, evaluation of systems and processes.
Monitors the maintenance of the building and grounds and provides feedback/direction to appropriate staff as necessary
Assists Executive Director in ensuring that the community is in compliance with all applicable state and federal rules and regulations
Assume other responsibilities as requested.