Executive Director Epic Clinical Applications

MemorialCare•Fountain Valley, CA

15h•Onsite

About The Position

The Executive Director of Epic Clinical Applications will oversee the evaluation, acquisition, installation, operation, support, and maintenance of multiple Epic modules. This role will also assist in supporting stand-alone and integrated computing systems for the Information Services (IS) department. The position serves as a resource for the strategic direction of various systems, applications, and the general automation of business support processes. The Executive Director will hire and manage staff who support the diverse application portfolio, with a primary focus on Epic clinical modules. They will collaborate with senior IS and Operational C-Level executives to plan, budget, propose, and advocate for system upgrades, replacements, and additions that support the organization's business plans. This role functions as a senior IS leader and a key point of contact for all levels of user management and staff. The Executive Director will collaborate with other IS leaders throughout MemorialCare to provide a unified, high-quality, service-oriented department and align enterprise-wide information technology visions and resources with overall MHS business strategies, integrating operational and organization processes, applications, and technologies.

Requirements

More than 15 years work experience, specifically in a Healthcare delivery setting
More than 10 years management and leadership experience
Solid grounding in core MemorialCare enterprise systems/applications, including Epic and its related modules and infrastructure.
Hands-on experience with business requirements gathering/analysis.
Proven experience in systems, software, integration design and development.
Strong understanding of information processing principles and practices.
Working technical knowledge of current systems software, protocols, and standards.
Strong knowledge of software evaluation principles and practices.
Proven project planning and leadership experience.
Exceptional analytical, conceptual, and problem-solving abilities.
Exceptional understanding of the organization’s goals and objectives.
Strong written and oral communication skills.
Excellent architecture and technical support documentation skills.
Strong interpersonal and consultative skills.
Ability to conduct research into emerging technologies and trends, standards, and products as required.
Ability to present ideas in user-friendly language.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
College diploma or university degree in the field of computer science/engineering, information systems or related field.
Ongoing certifications or relevant expertise, i.e., Epic, or other Healthcare related applications.

Nice To Haves

Master Degree in related field or MBA preferred.

Responsibilities

Participates as a key member of the Senior IS management team in governance processes of the MemorialCare application portfolio.
Collaborates with appropriate MHS resources, facilities, physician leadership, best practice teams and VAT’s to develop and maintain application level solutions that support organizational needs.
Ensures that proposed and existing systems architectures are aligned with organizational goals and objectives.
Assists in the architecture, design, development, and implementation of end-to-end integrated software solutions to facilitate any solutions to meet organization goals.
Conducts ongoing research to maintain current knowledge of Healthcare IT industry trends, as well as emerging technologies in anticipation of new software solutions or business processes.
Supports the Chief Information Officer and MHS IT Vice Presidents and organization C-Level Leaders to deliver the technology vision and ongoing project/systems implementation via regular written and in-person communications.
Documents, communicates, and enforces policies for standardizing systems, infrastructure and software as necessary.
Supervises, educates and trains staff related to business, information systems, systems analysis and project management through on-the-job instruction and formal training programs.
Responsible for the overall development, implementation and oversight of application management policies and procedures to ensure integrity and availability.
Manages staff and develops career path goals for each member, performs regular scheduled evaluations and provides guidance in development of those goals.
Undertakes ad-hoc assignments as required to react quickly and positively to new or emergent situations.
Assists in the development and execution of enterprise-wide IT disaster recovery and business continuity planning.
Ensures continuous delivery of application support through oversight of service level agreements with end-user departments via systems monitoring, programs and application performance.
Complies with all IS Policies, Procedures and Standards including: Project Management tools/methodologies, Network/Systems/Workstation Security, HIPAA Privacy and Security Regulations associated with Electronic Protected Health Information (ePHI).