Executive Director, Digital Systems IT Product Management

Labcorp•Durham, NC

23h•$225,000 - $300,000•Remote

About The Position

Labcorp is seeking a remote Executive Director, Digital Systems IT Product Management to join their team. This role is responsible for the strategy, innovation, governance, and value realization of Labcorp's digital platform systems portfolio. The Executive Director will partner across business, engineering, data, artificial intelligence, user experience, and commercial organizations to develop scalable digital platforms that support customer experiences, operational excellence, and enterprise growth. The role drives the development and execution of multi-year digital product strategies, advances AI-enabled product management practices, oversees enterprise digital portfolios, and ensures technology investments deliver measurable business outcomes. Through strategic leadership and cross-functional collaboration, this position helps shape the future of Labcorp's digital ecosystem and technology-enabled competitive advantage.

Requirements

Bachelor's degree in Business, Information Systems, Computer Science, with 10 or more years of progressive leadership experience in healthcare, life sciences, regulated technology platforms, digital product management, digital transformation, or related technology environments
10 or more years of experience leading large-scale digital transformation, platform modernization, data-driven products, or enterprise technology initiatives.
5 or more years of experience leading product management teams, digital product organizations, technology portfolios, or related functions.
3 or more years of experience identifying, evaluating, implementing, or scaling artificial intelligence, automation, advanced analytics, or related technology solutions.
Visionary leadership with a focus on innovation and digital product strategy.
Ability to align technology investments with business goals and customer needs.
Strong verbal, written, presentation, and stakeholder management skills.
Ability to influence, collaborate, and build trust across executive and cross-functional teams.
Ability to communicate complex technical concepts to business audiences.
Experience operating effectively in a matrixed and highly collaborative environment.
Ability to build partnerships across business, engineering, data, AI, UX, marketing, and commercial teams.
Understanding of AI, automation, and advanced analytics capabilities and their business applications.
Commitment to responsible AI practices, including governance, privacy, security, and regulatory compliance.

Nice To Haves

Master's degree in Business Administration, Information Systems, Computer Science, or a related field with 8 or more years of progressive leadership experience in healthcare, life sciences, regulated technology platforms, digital product management, digital transformation, or related technology environments.
3 or more years of experience supporting digital healthcare platforms, health systems, clinical technology, patient-facing applications, or healthcare data solutions.
3 or more years of experience leading enterprise AI, machine learning, automation, or advanced analytics initiatives.
3 or more years of experience leading enterprise change management, organizational transformation, or technology modernization programs.

Responsibilities

Creates and executes the enterprise-wide digital product strategy and vision for the digital platform systems portfolio.
Owns long-term roadmap and alignment with corporate goals.
Fosters innovation in developing market differentiated digital products for digital platform systems portfolio users that seamlessly integrate and provide solutions to specific needs.
Establishes and manages the digital platform systems portfolio roadmap, prioritizing feature capabilities that drive enhanced user experience.
Builds strong relationships with cross-functional teams (sales, engineering, UX design, business owners, marketing) to ensure alignment on product strategy.
Serves as final authority on product prioritization, funding, and go-to-market strategy across portfolios.
Collaborates, creates, develops and delivers digital products that support business objectives and customer needs, while aligning with IT’s financial plan.
Represents the organization in external forums, partnerships, and industry events, driving thought leadership.
Drives the identification, evaluation, and adoption of AI, automation, and advanced analytics capabilities to accelerate innovation, enhance customer experiences, improve operational performance, and create new business value.
Discovers and validates market problems (both existing and future customers) using an outside-in approach.
Seeks new market opportunities by leveraging Labcorp’s distinctive scientific and technology expertise.
Provides leadership oversight of strategic, technical, and marketing aspects of all products in the portfolio.
Oversees end-to-end lifecycle from discovery through commercialization; ensures platform scalability, reliability, and secure-by-design principles; drives best-in-class user experience.
Sponsors cross-functional change initiatives and enterprise transformations; aligns with IT, Marketing, and business domains; drives go-to-market strategy.
Oversees digital platform systems product portfolios and is responsible for cross-functional integration.
Properly positions the digital platform systems portfolio for all markets and applicable user segments.
Drives adoption across all user segments.
Oversees the end-to-end portfolio development lifecycle for all digital platform systems offerings.
Ensures global compliance with industry standards and regulations including HIPPA, GDPR, PHI, etc.
Develops solutions that achieve the defined vision and deliver desired functionality, best in class user experience and overall brand awareness.
Achieves positive return on technology investments based on fact-based metrics.
Drives adoption of AI-enabled product management and engineering practices to accelerate product discovery, development, testing, and delivery.
Ensures AI-enabled products and capabilities are developed and deployed responsibly, with appropriate governance, privacy, security, and regulatory compliance.
Recruits, leads, coaches and develops a diverse, high-performing, cross-functional product team comprised of product owners/managers, UX designers.
Builds diverse, high-performing teams; champions inclusion, engagement, and succession; mentors senior leaders and cultivates a growth mindset.
Fosters a growth mindset within the team, and a culture that encourages collaboration, innovation, delivery and continuous improvement.
Invests in professional development to ensure the team stays current with evolving product management disciplines, methodologies and technologies.
Creates and fosters collaborative relationships with senior executive leaders in IT, Marketing and various business domains focused on provider and health systems segments.
Builds organizational capability in AI, automation, and emerging technologies by fostering continuous learning, experimentation, and adoption of innovative digital practices.