Executive Director, Data Platform Product Lead – Merchant Services

JPMorgan Chase & Co.•Atlanta, GA

1d•$180,500 - $285,000

About The Position

As a Product Director in Data Platform, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. As the Data Platform Product Lead, you will drive the vision, strategy, and execution for a scalable, secure, and high-performance data platform. You’ll enable internal and external clients to access, analyze, and operationalize data through robust APIs, self-service tools, and managed services. Your leadership will ensure the platform is engineered for extensibility, reliability, and compliance, supporting diverse analytics and reporting needs across the payments ecosystem.

Requirements

10+ years of experience in data platform engineering, product management, or technology leadership, preferably in payments, merchant acquiring, or financial services.
Deep technical expertise in cloud data platforms, distributed systems, and analytics toolchains (Snowflake, AWS/Azure, SQL, Python, Tableau, Alteryx).
Proven experience designing and delivering platform-as-a-service solutions, including API management, self-service enablement, and managed data products.
Strong understanding of data governance, security, and compliance in regulated environments.
Track record of leading cross-functional teams, driving platform adoption, and commercializing data services.
Engage with internal and external stakeholders to align platform strategy, communicate technical roadmaps, and drive adoption

Nice To Haves

Recognized thought leader in data platform or PaaS domains.
Experience with platform automation, CI/CD, and DevOps practices.
Experience with AI Acceleration to build market ready platforms.
Expertise in data quality, metadata, lineage, and model deployment best practices.
Familiarity with experimentation, A/B testing, and measurement frameworks.

Responsibilities

Lead the design and delivery of a cloud-native, modular data platform (e.g., leveraging Snowflake, AWS/Azure, SQL, Python, Tableau, Alteryx) that supports multi-tenant, self-service analytics and data productization.
Define and implement platform APIs, data pipelines, and integration patterns to enable seamless onboarding, ingestion, and consumption of merchant, network, and issuer data.
Champion automation, scalability, and resilience in platform operations, including CI/CD, monitoring, and incident response.
Develop and commercialize platform capabilities as managed services, including “insights as a service,” reporting, and data enrichment.
Establish reusable data assets, visualization standards, and self-service tools for internal product teams and merchant clients.
Drive adoption through clear service packaging, pricing, and value realization frameworks.
Set and enforce standards for data quality, metadata, lineage, and model lifecycle management.
Govern source onboarding, integrations, and pipelines to ensure secure, compliant, and analytics-ready data delivery.
Embed robust risk management, privacy, and regulatory controls, with audit-ready documentation.
Partner with engineering, data science, and architecture teams to deliver platform features and enhancements.
Build and mentor a high-performing team of product managers, data engineers, and analytics leaders.