Executive Director - AI-enable Product Lead

JPMorgan Chase & Co.•Wilmington, DE

6d•$156,750 - $260,000

About The Position

JPMorgan Chase is undergoing a significant transformation to build a modern core banking platform aimed at driving innovation and meeting evolving customer needs. This initiative, originating within the Consumer & Community Banking organization, will have a broad impact across all business lines. As an AI-enabled Product Lead (Executive Director) within the Global Banking Platform, you will lead an Area Product Group responsible for the end-to-end delivery of core banking capabilities. Your role will involve shaping product strategy and roadmaps, translating stakeholder needs into clear requirements, and collaborating closely with product owners and engineering teams to design, build, and launch high-quality platform features. You will leverage AI-enabled product practices to enhance discovery, prioritization, delivery predictability, and quality, ensuring the team consistently builds the right solutions at the right time. You will own delivery and outcomes for your Area Product Group, ensuring timely and high-quality execution throughout the delivery lifecycle. This includes envisioning and defining requirements in partnership with product owners and engineering teams, maintaining a strong focus on customer needs, quality, and scalability, and driving solutions that are robust, reusable, and operationally sound. You will also serve as a subject matter expert on platform capabilities, collaborating across different Area Product Groups to deliver new features and shared capabilities. Your responsibilities will include creating and managing the Area Product Group roadmap, prioritizing the backlog, and balancing strategic initiatives, regulatory requirements, operational stability, and technical debt. You will advise partners on trade-offs, options, dependencies, and risks, represent stakeholders, and act as the day-to-day decision-maker for scrum teams. Inspecting sprint outcomes, driving transparency, and communicating progress, risks, and delivery forecasts to stakeholders will be crucial. The Consumer & Community Banking (CCB) Operations Product organization supports critical cross-line of business functions and serves millions of customers and thousands of employees. As a product team member, you will be at the forefront of defining vision, strategy, and roadmaps for impactful solutions, gaining a deep understanding of the business and contributing to an inclusive culture that values diverse ideas and supports career growth.

Requirements

Proven experience leading complex platform or product groups in a regulated enterprise environment, with accountability for delivery and stakeholder outcomes.
Demonstrated expertise in roadmap ownership, backlog prioritization, and Agile delivery (Scrum/Kanban) across multiple teams and dependencies.
Strong ability to operate as both functional and technical subject matter expert, translating business needs into implementable platform requirements.
Experience leading cross-team platform initiatives with shared services, APIs, and reusable components.
Excellent stakeholder management skills, with the ability to make decisions, resolve ambiguity, and drive alignment across product and engineering partners.
Strong communication skills, able to clearly articulate progress, risks, trade-offs, and priorities to senior stakeholders.
Familiarity with AI-enabled product practices (analytics-driven prioritization, AI-assisted discovery/documentation, backlog generation, automated quality insights).

Nice To Haves

10+ years’ experience leading complex product teams.
Bachelor’s/Master's degree preferably in technical field (Computer Science, Engineering, Mathematics, etc.).
Formal training or certification on software engineering concepts.
AWS certification is a plus.
Expert in leading Technical Delivery teams.
Enterprise Products expertise in microservice architecture and cloud-native technologies (AWS, Kubernetes).
Domain knowledge in Core Banking (ex: Deposits, Credit Card, Rewards, Lending).

Responsibilities

Own delivery and outcomes for the Area Product Group responsible for core banking capabilities.
Envision and define requirements by partnering with product owners and engineering teams from solution design through implementation.
Maintain a strong focus on customer needs, quality, and scalability, driving robust, reusable, and operationally sound solutions.
Serve as a functional and technical subject matter expert on platform capabilities.
Collaborate across Global Banking Platform Area Product Groups to deliver new platform features and shared capabilities.
Create and manage the Area Product Group roadmap and prioritize the backlog.
Recommend business priorities and advise partners on trade-offs, options, dependencies, and risks.
Represent stakeholders and act as the empowered day-to-day decision maker for scrum teams.
Inspect sprint outcomes and drive transparency, communicating progress, risks, and delivery forecasts to stakeholders.
Use AI-assisted approaches to accelerate requirement exploration, impact analysis, and backlog refinement.
Promote responsible use of AI in delivery, ensuring solutions meet required standards for quality, security, and governance.