Executive Business Professional - Clinical Scheduler

Seven Counties Services•Louisville, KY

5d•Onsite

About The Position

This role involves a variety of front-desk and administrative functions to support the operations of a clinical site. Key responsibilities include client interaction, appointment scheduling, data entry, record maintenance, report generation, and supply management. The position also may involve supporting medical records, coordinating IT functions, managing site inventory, processing prescriptions and lab work, acting as a liaison with property management, and serving as an Infection Prevention Representative. The role requires adherence to principle-centered leadership, customer service responsiveness, and continuous quality improvement, as well as knowledge of safety management and Joint Commission standards.

Requirements

High School or GED required.
Three to four years’ experience working in office setting and performing various clerical or administrative tasks.
Advanced knowledge of Microsoft Office Suite.
Strong oral and written communication skills.

Nice To Haves

Completion of up to 18 months’ business school, beyond high school preferred.

Responsibilities

Perform front-desk functions including greeting clients, answering phones, scheduling appointments, checking in clients, collecting payments, and handling customer service interactions.
Enter client data, eligibility information, service corrections, and other program-specific data into electronic information systems and databases.
Provide medical records support to Health Information Management staff as needed.
File and maintain correspondence, records, reports, and other operational documents.
Perform administrative functions such as typing, data entry, generating requisitions, and taking meeting minutes.
Run and assess monthly/quarterly reports, troubleshoot inaccuracies, and take action on report results.
Coordinate work site's IT functions as needed.
Participate in the daily deposit process, including reconciliation.
Monitor and order office supplies.
Call in prescriptions to pharmacies, coordinate lab appointments, and process lab results.
Act as a liaison with SCS’s Properties department for site needs.
Act as Infection Prevention Representative for the site, monitoring supplies and communicating measures.