About The Position

As Marqeta's Executive Business Partner to our Chief Technology Officer (CTO), you will provide steady, reliable support to our dynamic CTO in a fast-paced environment. You'll leverage your exceptional organizational skills, resilience, and composure to navigate shifting priorities with ease. Operating behind the scenes, you'll serve as a proactive, detail-oriented, and unflappable partner who takes pride in ensuring seamless operations and anticipating needs before they arise. While we work Flexible First, this role requires in-person presence at our Oakland office every Tuesday, with additional in-office days as needed for key moments such as Board meetings and leadership team onsites.

Requirements

  • 5+ years of professional experience in administrative support, with 2+ years of Executive level support (either C-Suite at a similarly-sized firm, or VP+ at a larger company)
  • Demonstrated ability to manage executives' calendar and administrative needs with precision, speed, discretion, and exceptional attention to detail
  • Experience supporting an executive with access to highly sensitive information (ideally a CTO, CPO or comparable role)
  • Ability to perform this role in-person in our Oakland office every Tuesday, with willingness to be present in-person for other key moments (Board meetings, leadership team onsites, etc)
  • Strong proficiency with Google Workspace, Slack, Zoom, and other key tools for managing work in a distributed global environment

Nice To Haves

  • Experience providing executive support in a remote/hybrid environment
  • Experience working at a global company through a rapid growth phase

Responsibilities

  • Provide primary executive support to the CTO - including calendar management, expense reports, and complex travel arrangements.
  • Light administrative support (calendars and expenses) to select members of the CTO leadership team.
  • Manage a complex and dynamic calendar, navigating frequent changes and prioritizing meetings with sound judgment.
  • Coordinate domestic and international travel with precision - including flights, hotels, ground transport, and dining - ensuring alignment with the CTO’s preferences and standards.
  • Prepare and process expense reports accurately and efficiently.
  • Handle special projects and logistics such as team off-sites, milestones, and holiday gifts
  • Anticipate needs, stay several steps ahead, and respond quickly in a highly fluid environment.
  • Manage light operational or finance-related activities such as purchase orders and vendor coordination.
  • Be willing to jump in wherever needed - whether that’s coordinating a last-minute meeting, troubleshooting a travel issue, or running out to grab coffee.
  • Communicate clearly and professionally across the CTO’s leadership team and cross-functional partners.
  • Maintain discretion, professionalism, and a sense of humor - even when things change unexpectedly.

Benefits

  • Multiple health insurance options
  • Flexible time off – take what you need
  • Retirement savings program with company contribution and after tax contributions
  • Equity in a publicly-traded company and an Employee Stock Purchase Program
  • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
  • Free therapy sessions, financial and professional coaching, and legal advice
  • Monthly stipend to support our remote work model
  • Annual “development dollars” to support our people growth and development
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