Executive Board Liaison

APS•Phoenix, AZ

5d•Hybrid

About The Position

The Board Liaison plays a vital role in supporting strong corporate governance at Pinnacle West/APS by ensuring the Board of Directors and its committees have the information, coordination, and support they need to make sound decisions. By managing the flow of information between leadership and the Board, organizing meetings, and safeguarding confidential records, this role helps Pinnacle West/APS operate responsibly, transparently, and in compliance with a highly regulated environment. The work directly supports Pinnacle West/APS’s mission by enabling effective oversight that helps keep communities safe, powered, and well‑served.

Requirements

High school graduate or GED
plus six (6) years of experience in positions requiring advanced administrative duties with strong organizational skills and follow-up capabilities.
Completion of acceptable business or administrative training programs, as determined by hiring source as meeting education requirement.
Experience supporting senior leaders, boards, or committees in a corporate, legal, or regulated environment
Strong organizational skills with the ability to manage multiple priorities independently
Proven discretion and comfort handling highly confidential and sensitive information
Clear, personable communication skills with internal and external stakeholders
Sound judgment, professionalism, and the ability to stay focused amid interruptions
A collaborative mindset aligned with Pinnacle West/APS’s values of integrity, accountability, and service

Nice To Haves

Experience supporting senior executives or boards of directors.
Demonstrated proficiency in performing advanced administrative duties that require strong organizational skills and follow-up capabilities and project management skills with the ability to manage competing priorities.
Advanced proficiency using Windows applications including Outlook, Power Point, and Excel and also the Diligent Board portal software platform to manage Board meetings, and materials.
Demonstrated superior communication skills (written and verbal), exceptional attention to detail and proactive problem-solving.
Able to work in a very professional environment with an extensive understanding and knowledge of corporate organization, company industry and a board of directors.
Possess good interface skills to effectively communicate with different levels of contacts.
Budget preparation experience including a solid understanding of budget, contracts and accounting processes.

Responsibilities

Partnering closely with executives, legal leaders, and board members to ensure smooth, well‑prepared Board and committee meetings
Coordinating complex schedules, agendas, and materials so leaders can focus on strategic decisions
Managing the board portal and maintaining accurate, confidential governance records
Acting as a trusted point of contact between management, board members, and external stakeholders
Supporting sensitive research and special projects that require discretion, sound judgment, and attention to detail
Communicating clearly and professionally, even in fast‑paced or high‑pressure situations
Coordinates and manages the end-to-end preparation of Board and committee meetings, including scheduling, venue selection and setup, technology for hybrid/virtual meetings, and ordering catering.
Interfaces directly and independently with both inside and outside organizations on meeting facilitation and coordination.
Provides on-site and virtual support during meetings to ensure seamless execution.
Assists with development, formatting, and publication of board books and agendas.
Administers the Board portal (e.g., Diligent), including uploading materials, managing permissions, and publishing board books.
Tracks deliverables from presenters and ensure timely submission of materials aligned with timelines.
Serves as the central point of contact between board members, the CEO, and executive leadership, maintaining a high standard of professionalism.
Manages Board members’ calendars with regards to company Board meetings, arranges domestic travel, and process expense reports.
Prepares and distributes meeting calendars and maintain Board schedules.
Receives and screens incoming calls and email communications, determines priority matters, and follow-ups accordingly.
Refers issues to appropriate personnel or provides requested information.
Reads and screens incoming correspondence and reports.
Makes preliminary assessment of the importance of materials and organizes documents, handles certain matters and forwards appropriate materials to the team and personnel as appropriate.
Responds to routine or special inquiries and requests; facilitates the information flow between Board of directors, CEO, executive leadership team and other organizations both inside and outside the company.
Independently and accurately prepares correspondence, special reports, expense reports, schedules, presentations, spreadsheets, graphs, mailings and check requests ensuring completion in a timely manner.
Produces a variety of letter, memos, charts, graphs, and documents in final form.
Acts as liaison between the Board, CEO, executive leadership and others by communicating directives, instructions, and assignments.
Follows-up on the status of outstanding assignments and projects.
Develops and maintains an organization system for files and/or tracking system(s) of tasks and projects.