Executive Assistant

Bank of America•Westerville, OH

About The Position

At Bank of America, the Executive Assistant provides diverse and confidential administrative support, including extensive calendar management. The role supports management with administrative tasks, coordinates travel arrangements, processes expenses, gathers and reports information relevant to the executive, and responds to incoming mail. It may also involve organizing in-person meetings and off-sites and managing different or conflicting objectives, projects, and activities in a responsive and personable manner. The position is in Global Credit Operations (GCO), which is responsible for the fulfillment, servicing, and protection of credit offerings for business banking, Global Wealth & Investment Management, commercial and corporate clients, and leasing and trade products. The role is based within Bank of America’s in-office culture, which supports collaboration, engagement, and career development, with flexibility determined by role-specific responsibilities and business needs.

Requirements

At least 3 years of administrative, executive support, or closely related professional experience.
Demonstrated experience managing complex calendars, meetings, travel arrangements, correspondence, and competing priorities.
High School Diploma, GED, Secondary School, or equivalent.
Skills in administrative services, attention to detail, customer and client focus, planning, prioritization, adaptability, collaboration, event planning, problem solving, research, facilities management, office administration, oral communications, recording and organizing information, and written communications.

Nice To Haves

At least 5 years of experience for roles supporting senior-level executives or multiple leaders.

Responsibilities

Communicate with executives and line management to gather and convey relevant information.
Answer the manager’s phone line, document accurate messages, and handle calls with appropriate judgment.
Proactively manage the calendars of multiple stakeholders and professionally resolve conflicts.
Plan travel and manage expenses, coordinating schedules to maximize the executive’s time and create efficiencies.
Prepare meeting minutes and related documents.
Liaise with outside groups to coordinate events where the executive is a corporate chair, director, or committee member.
Engage in high-level client contact and support conversations involving sensitive information with diplomacy and judgment.
Support management with administrative tasks, gather and report information relevant to the executive, and respond to incoming mail.
Assist with organizing in-person meetings and off-sites.