Executive Assistant

ServiceNow•West Palm Beach, FL

7h•Hybrid

About The Position

As Executive Assistant to the AVP of Global Security Sales, you will serve as the operational backbone of a rapidly scaling global sales organization as ServiceNow expands into Identity Security. You will operate at the center of a growing global team across Americas, EMEA, and APAC, ensuring leadership focus, operational rigor, and seamless execution. This is a high-visibility role in a build-phase environment — startup velocity with enterprise scale. You must be proactive, detail-oriented, and comfortable operating with ambiguity while driving structure.

Requirements

5+ years supporting senior leadership in high-growth, startup, or M&A environments
Proven ability to manage competing priorities in a fast-paced, global setting
Strong business judgment and understanding of leadership priorities
High discretion handling confidential organizational and hiring information
Advanced Excel/Google Sheets proficiency
Experience with Microsoft Office, Zoom, Concur, Slack/Teams, recruiting platforms
Located within 35 miles of 10 CityPlace, West Palm Beach

Nice To Haves

Experience supporting globally distributed teams
Familiarity with SaaS, cybersecurity, or identity security environments
Experience leveraging AI tools (ChatGPT, Copilot, Claude) to improve workflows
CRM familiarity (Salesforce, ServiceNow, or similar)
Corporate event planning experience

Responsibilities

Own complex, multi-time zone calendar management across Americas, EMEA, and APAC
Exercise sound judgment in prioritization, conflict resolution, and time allocation
Prepare leadership for meetings with clear agendas, context, and materials
Drive meeting discipline and ensure follow-through on action items
Partner with recruiting to coordinate high-volume interview scheduling
Maintain hiring trackers and pipeline documentation with precision
Ensure candidates and new hires have professional, seamless experience
Manage domestic and international travel logistics
Submit and track expense reports in Concur with accuracy and timeliness
Maintain org charts, headcount tracking, and operational documentation
Coordinate logistics for major sales events (SKO, RSA, Nexus, etc.)
Lead cross-functional operational projects from planning through execution
Serve as connective tissue between regional leadership
Identify and implement process improvements that increase efficiency and clarity
Coordinate onboarding logistics to ensure new hires are operational from Day 1
Be a strong collaborator and point of contact for new hires as they ramp up