Executive Assistant

Merlin Entertainments - People Hub • Orlando, FL

4d • Onsite

About The Position

The Executive Assistant provides high-level administrative and operational support to the North America Managing Director while ensuring the efficient day-to-day operation of the Orlando Corporate Office. Approximately 60% of the role will support the SVP/Managing Director through executive level administration, calendar management, travel coordination, meeting preparation, and confidential business support. Approximately 10% of the role will provide administrative support to the North America Senior Executive Leadership Team, while the remaining 30% will focus on office management and the workplace experience. The role requires exceptional organizational skills, sound judgment, discretion, confidentiality, and the ability to manage multiple priorities in a fast-paced environment. The Executive Assistant serves as a key point of coordination across corporate functions, helping leaders operate efficiently while creating a welcoming, well-organized workplace for employees and visitors. This role will be fully onsite at our Orlando HUB Office.

Requirements

• 5+ years of experience supporting senior executives in an Executive Assistant role.
• Exceptional organizational and time management skills.
• Advanced Microsoft Office skills, particularly PowerPoint, Outlook, Excel and Word.
• Proficient in preparing executive-level presentations and reports.
• Experience coordinating domestic and international travel.
• Experience managing executive calendars and expense reporting.
• Strong written and verbal communication skills.
• Demonstrated ability to handle confidential information with discretion.
• Experience managing office operations, vendors and workplace logistics.
• Experience coordinating meetings, events and executive off-sites.
• Ability to manage multiple priorities with minimal supervision.
• Strong customer service mindset with a proactive, solutions-oriented approach.

Nice To Haves

• Experience supporting C-suite or senior executive leadership preferred.
• Bachelor's degree preferred or equivalent combination of education and experience.

Responsibilities

• Proactively manage complex, multi-time-zone calendars and arrange seamless domestic and international travel for the SVP/Managing Director and North America Executive Leadership Team (ELT).
• Anticipate executive needs by coordinating agendas, preparing briefing materials, and tracking follow-up action items to completion.
• Handle confidential information with the highest discretion, support special projects, and collaborate closely with other Executive Assistants globally.
• Prepare, review, and submit expense reports accurately and on time.
• Create, edit, and format high-level PowerPoint presentations, reports, and dashboards for internal and external meetings.
• Ensure all executive communications and correspondence are accurate, professional, and visually aligned with Merlin branding.
• Oversee the daily function of the Orlando Corporate Office, ensuring a welcoming, organized, and professional environment for employees and visitors.
• Partner with IT and building services to manage office technology, shared equipment, maintenance requests, and physical access (keys, badges, visitor logs).
• Maintain vendor relationships, manage recurring office contracts, process invoices, oversee supplies/mail, and support budget tracking for office operations.
• Plan and execute leadership meetings, town halls, company celebrations, and off-sites, managing all logistics including space reservation, catering, and tech setup.
• Continuously identify opportunities to improve the employee and executive experience by standardizing office procedures and rolling out new administrative tools.

Benefits

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
• Paid Time Off (PTO).
• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards.
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: Associate degree