Executive Assistant - Technology & Operations - Remote

Symetra•,

3d•$33 - $55•Remote

About The Position

Symetra is hiring an Executive Assistant to support Technology executives in its Technology and Operations organization. The role partners with leaders to manage their schedules and day-to-day administrative needs and works collaboratively with a team of executive assistants supporting the organization’s more than 1,000 employees. Calendar management is a major component, requiring sound judgment to prioritize competing commitments, negotiate schedule changes, and keep activities moving. The position is remote-first, with work primarily during Pacific Time Zone business hours; Pacific Time Zone candidates are preferred. The Executive Assistant provides calendar and meeting support, prepares and edits presentations and executive communications, coordinates events and travel, manages expenses and records, and provides general administrative and light project-management support. The role requires professionalism, discretion, attention to detail, and the ability to work effectively in a fast-paced environment using modern collaboration and productivity tools. Symetra describes its culture as inclusive and guided by Value, Transparency, and Sustainability. Applicants must be authorized to work in the United States throughout employment; employer visa sponsorship is not provided. Remote employees must meet the stated internet requirements: at least 100 Mbps download and 20 Mbps upload using fiber, cable, or DSL, not satellite, cellular broadband, other wireless technology, or wired dial-up. Candidates must participate in video interviews after the initial phone screen and comply with identity-verification procedures.

Requirements

Strong interpersonal and relationship-building skills, with a professional, approachable, and positive demeanor.
Detail oriented and comfortable thriving in a fast-paced environment.
Able to bring order to complex or competing schedules and anticipate executives’ needs.
Fluent in modern technology tools, including experience using AI tools such as Microsoft Copilot and ChatGPT.
Experience with Microsoft Office, Teams, and expense-management systems such as Concur.
Strong PowerPoint skills, including the ability to turn executive input into polished, visually compelling presentations and attention to proofreading details.
Ability to work primarily during Pacific Time Zone business hours.
Currently authorized to work in the United States at hire and able to maintain work authorization throughout employment.
For remote work, internet connection must be at least 100 Mbps download and 20 Mbps upload and use fiber, cable, or DSL; satellite, cellular broadband, other wireless technology, and wired dial-up are not permitted.
Must participate in video interviews after the initial phone screen and comply with candidate identity-verification procedures.

Nice To Haves

Pacific Time Zone (PST) candidates are preferred.

Responsibilities

Manage and prioritize executive calendars with ownership and judgment.
Resolve scheduling conflicts by making thoughtful trade-offs and recommendations.
Coordinate meetings across time zones and communicate schedule changes clearly and proactively.
Keep calendar updates accurate when meetings are moved or canceled.
For in-person or hybrid meetings, reserve conference rooms, arrange equipment, and coordinate catering as needed.
Capture and distribute meeting notes and action items when needed.
Prepare meeting agendas and pre-reads when requested.
Coordinate scheduling and follow-up for large team and department meetings.
Create presentations, including writing, editing, proofreading, formatting, and design.
Improve the visual presentation of existing materials and proofread or format presentations.
Draft, edit, and proofread executive emails, reports, presentations, and other communications.
Represent executives professionally and discreetly as a point of contact for internal stakeholders.
Plan and coordinate team events, offsites, and organizational initiatives.
Manage event logistics, including venues, catering, materials, and communications.
Handle purchasing, gift coordination, and invoice reconciliation.
Coordinate and book executive travel, creating itineraries that balance efficiency, cost, and executive preferences.
Anticipate travel needs and adjust plans as schedules change.
Maintain accurate expense records and submit timely expense reports in Concur in compliance with company policies.
Reconcile receipts, follow up on missing information, and keep expense records organized and audit-ready.
Order office supplies and track department equipment and inventory as needed.
Maintain organized electronic files and team resources, such as SharePoint.
Track and help manage project timelines, deliverables, and priorities on behalf of executives as needed.
Provide light project-management support and follow up on action items to help initiatives stay on track and drive completion across teams.