Executive Assistant Information Technology

Western & Southern Financial Group • Cincinnati, OH

8h • Onsite

About The Position

Provides timely and accurate administrative support to the Information Technology (IT) Senior Management group. The role involves contact with personnel at all levels, including directors, secretaries, senior management, and representatives from other companies. Works with some supervision, makes decisions within a limited scope, escalates matters to the Manager when appropriate, and provides regular updates to the Manager.

The position is based in an office setting and involves extended periods at a desk, using a computer or other standard office equipment, or attending meetings. It requires regular verbal communication and preparation of written correspondence, reports, and forms. The role also involves continuous computer work and visual inspection of paper and electronic documents. Extended hours may be required during peak workloads or special projects and events. No travel is required.

Requirements

• High school diploma or GED.
• Proven experience providing administrative support for executive-level management.
• Proven proficiency in preparing reports, compiling statistics, researching information, and making recommendations.
• Experience coordinating multiple projects or assignments simultaneously and completing tasks accurately and on time; strong attention to detail and organizational skills, with examples of methods used to manage or prioritize competing workload demands.
• Experience handling and maintaining confidential information and correspondence.
• Ability to maintain a calm and professional demeanor in demanding situations.
• Experience handling customers effectively and providing excellent service.
• Ability to work effectively within a team, with examples of motivating coworkers in difficult situations.
• Excellent verbal and written communication skills; ability to convey information clearly, accurately, and concisely, document procedures using prescribed formats, and demonstrate strong proofreading, editing, grammar, punctuation, diction, and spelling skills.
• Ability to effectively handle and screen telephone calls and direct them to the proper individuals.
• Ability to compose professional business letters and memos using proper grammar, with examples of written communication.
• Ability to adapt and demonstrate flexibility when policies, procedures, and priorities change, with examples.
• Strong analytical skills, including identifying and quantifying problems and providing effective resolutions; ability to provide examples of sound decision-making among multiple alternatives.
• Proficient keyboarding skills and mathematical aptitude, including decimals, fractions, and percentages.
• Proficiency in word processing, spreadsheet, presentation, and database applications.
• Ability to communicate verbally and exchange accurate information with customers and associates regularly.
• Visual acuity to read and interpret correspondence, procedures, reports, and forms in paper and electronic formats and to determine accuracy, neatness, and thoroughness.
• Ability to prepare written correspondence, reports, and forms in prescribed formats and in accordance with rules of punctuation, grammar, diction, and style.
• Ability to apply logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to perform substantial and continuous wrist, hand, and finger movements for computer work.
• Ability to work extended hours during peak workloads or special projects and events.

Responsibilities

• Review and direct correspondence to and from the IT Senior Management group.
• Answer and screen incoming telephone calls and direct them to the proper sources.
• Coordinate business meetings and maintain the daily schedule for the Senior Vice President of Information Technology.
• Distribute monthly progress and chargeback reports to appropriate management.
• Establish and maintain files for the IT Senior Management group.
• Organize departmental data into charts and graphs for presentations.
• Sort and deliver mail, obtain copies, order supplies, and perform other administrative duties.
• Make reservations and request checks for local and out-of-town seminars; contact the Travel department for airline and hotel accommodations.
• Maintain a file by company name for each hardware and software contract and maintain a cross-reference document.
• Provide backup support for the Executive Secretary during peak workloads and absences.
• Perform other duties as assigned.
• Comply with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED