Executive Assistant

Genesys • New York, NY

5d • $39 - $69 • Hybrid

About The Position

The Executive Assistant enables the SVP of Solution Consulting to operate at maximum effectiveness by providing focus, coordination, and operational discipline to advance strategic priorities across a global organization. The role owns the executive operating rhythm across complex calendars, meetings, travel, communications, and follow-through, while anticipating needs and helping priorities move forward with precision.

Working across Solution Consulting, Sales, and cross-functional teams, the Executive Assistant builds trusted relationships with senior leaders and supports teams in delivering AI-powered customer experiences. The position offers exposure to enterprise priorities and senior leadership, with opportunities to deepen executive partnership, operational leadership, and organizational influence.

Requirements

• 8+ years of corporate experience as an Executive Assistant, including significant experience directly supporting a senior executive.
• Demonstrated success managing complex executive calendars, competing priorities, and sensitive matters with limited oversight.
• Ability to handle confidential information with integrity, discretion, and sound professional judgment.
• Strong interpersonal skills and ability to establish trusted relationships with senior leaders and stakeholders across organizational levels.
• Outstanding organizational and time management capabilities, with exceptional attention to detail.
• Strong written and verbal communication skills, with the judgment to communicate effectively across diverse audiences and seniority levels.
• Ability to remain composed, adaptable, and effective as priorities and business needs change.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, along with Adobe Acrobat.
• Ability to work independently while collaborating effectively across teams, functions, and time zones.

Nice To Haves

• Experience supporting executives within a global sales, Solution Consulting, technology, or customer-facing organization.
• Experience coordinating global meetings, executive events, offsites, or complex international travel.
• Background supporting project coordination, organizational processes, or cross-functional initiatives in a large enterprise environment.
• Familiarity with modern collaboration and productivity tools used to coordinate distributed global teams.

Responsibilities

• Own the SVP's complex, global calendar and proactively align time, meetings, and commitments with the organization's highest-priority business objectives.
• Anticipate executive needs, resolve scheduling and operational conflicts, and create the structure needed for the SVP to remain focused on strategic priorities.
• Safeguard sensitive and confidential information with sound judgment, integrity, and discretion.
• Coordinate multiple assignments and shifting priorities, exercise autonomy, and escalate issues when needed to maintain momentum.
• Lead end-to-end planning for complex executive meetings and events, coordinating agendas, participants, venues, technology, catering, materials, communications, and day-of execution.
• Coordinate team onboarding, offsites, and organization-wide activities, bringing structure and follow-through to projects and processes that strengthen team effectiveness.
• Manage global travel planning and detailed itineraries, anticipate logistical requirements, and adapt quickly when plans change.
• Oversee expense reporting and monthly credit card reconciliation, ensuring timely and accurate administration.
• Drive ad hoc projects and operational priorities for the Solution Consulting organization, tracking actions, dependencies, and issues through resolution.
• Implement and interpret administrative policies and procedures, helping ensure consistent and effective execution.
• Partner with senior leaders and cross-functional stakeholders to drive alignment across departmental, divisional, and organizational priorities.

Benefits

• Medical, dental, and vision insurance.
• Telehealth coverage.
• Flexible work schedules and work-from-home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption assistance.
• Fertility treatments.
• Paid volunteer time.
• August Free Fridays.
• Well-being resources and regionally tailored programs for employees and their families.
• Potential eligibility for commission or performance-based bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed