Executive Assistant

Bon Secours Mercy Health • Norfolk, VA

1d • Onsite

About The Position

The Executive Assistant provides high-level executive administrative support to the Market President and Market Executive Leadership Team, including the Chief Operating Officer (COO), Chief Nursing Officer (CNO), Chief Financial Officer (CFO), and Chief Human Resources Strategic Partner (CHRSP). This role serves as a key partner in ensuring efficient operations, seamless communication, and effective coordination across the market leadership team. The Executive Assistant manages complex calendars and schedules, coordinates meetings and events, prepares presentations and reports, and serves as a liaison with internal and external stakeholders. The position requires exceptional organizational skills, professionalism, discretion, and the ability to manage multiple priorities in a fast-paced healthcare environment.

Requirements

• High School diploma or equivalent required
• Minimum of 5 years of progressively responsible executive administrative support experience required, preferably supporting senior executives or leadership teams in a healthcare or complex corporate environment.
• Experience managing multiple executive calendars, coordinating meetings/events, and handling confidential information required.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams required.
• Strong organizational, prioritization, and time management skills with the ability to manage competing priorities.
• Excellent verbal and written communication skills.
• Demonstrated professionalism, diplomacy, and executive presence.
• Ability to maintain confidentiality and exercise independent judgment.
• Strong attention to detail and commitment to accuracy.
• Ability to work collaboratively across all levels of the organization.
• Strong customer service and relationship management skills.
• Ability to anticipate needs, solve problems proactively, and work independently with minimal supervision.

Nice To Haves

• Associate or Bachelor’s degree preferred

Responsibilities

• Provides executive-level administrative support to the Market President and Market Executive Leadership Team, ensuring appropriate office and administrative coverage.
• Coordinates and manages multiple complex calendars, schedules, meetings, and appointments for senior leaders.
• Serves as a liaison between executives and internal and external stakeholders, demonstrating professionalism and strong communication skills at all levels of the organization.
• Coordinates boardroom and conference room scheduling, setup, organization, stocking, and readiness for meetings and events.
• Assists with department operations, including safety coordination, maintenance requests, office supply ordering, and administrative workflow support.
• Plans and coordinates travel arrangements, itineraries, and related logistics for executive leaders.
• Organizes and schedules internal and external meetings, leadership forums, and events, including agenda preparation, meeting materials, and documentation of meeting minutes and action items.
• Assists with expense reporting, reconciliation of corporate credit card statements, and tracking of receipts and related documentation.
• Develops presentations, reports, correspondence, spreadsheets, and other executive materials with a high degree of accuracy and professionalism.
• Supports teleconference and videoconference coordination, including operation and troubleshooting of meeting technology and equipment.
• Assists with time and attendance processes and administrative reporting as needed.
• May interact with Board Members, committees, community partners, and external organizations on behalf of market leadership.
• Supports patient experience initiatives by assisting with patient compliments and complaints, tracking service recovery actions, and facilitating communication and follow-up as appropriate.
• Maintains confidentiality and handles sensitive information with discretion and sound judgment.
• Performs other duties as assigned in support of market operations and leadership priorities.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: High school or GED