Executive Assistant

Five9•San Ramon, CA
•$65,100 - $181,400•Hybrid

About The Position

Five9 is seeking a highly professional, self-motivated Executive Assistant to support an EVP-level executive and the Sales team. The role partners closely with organizational leaders across Finance, HR, Marketing, and other business units in a fast-paced environment. The Executive Assistant is expected to be organized, confident, proactive, and able to exercise sound judgment while staying informed about the corporation’s goals, priorities, key stakeholders, timelines, and needs. The position may be fully remote for candidates who live outside a 30-mile radius of a Five9 office. Candidates who live within that radius will work a hybrid schedule, in the office three days per week (Tuesday, Wednesday, and Thursday). The US base salary range is $65,100–$181,400. Total compensation may also include an annual performance bonus, stock, and/or other incentive compensation. Five9’s total rewards include health, dental, and vision coverage from the first day of employment; short- and long-term disability; basic life insurance; a 401(k) plan with employer matching; access to a mental health support platform; an employee stock purchase plan; paid time off; company-paid holidays; paid volunteer hours; and 12 weeks of paid parental leave. Benefits and compensation are subject to applicable plan documents and written agreements.

Requirements

  • At least 5 years of experience providing support at the SVP level or above, with demonstrated strong performance.
  • Two or more executive references.
  • Excellent business acumen and the ability to exercise tact, sound judgment, and prioritization.
  • Ability to observe and maintain the utmost confidentiality.
  • Excellent technical skills and advanced proficiency in Microsoft Office Suite.
  • Strong knowledge of Slack and other collaboration tools.
  • Knowledge of standard executive office administrative practices and procedures.

Nice To Haves

  • Bachelor’s degree strongly preferred; related experience may be considered in lieu of a degree.
  • Experience working with a publicly traded company preferred.

Responsibilities

  • Partner closely with the executive and key staff members to align team priorities.
  • Manage a heavy calendar.
  • Participate actively in the cross-functional administrative team.
  • Validate, coordinate, and prepare travel and executive meetings, including light catering.
  • Attend staff meetings and track agendas, action items, and goals to keep the team on course.
  • Prepare and edit correspondence, communications, briefs, presentations, and other documents.
  • Conduct research and collect and analyze data to prepare reports and documents.
  • Organize team events.
  • Manage procurement, expense reports, travel, and other approvals in a timely manner.
  • Coordinate and support project-based work, including site management, budgets, recruitment, and new employee onboarding.
  • Regularly review operating practices and implement improvements.
  • Use a flexible work style, leveraging business messaging applications, video conferencing, and multiple office locations.
  • Participate in the Executive Assistant team’s PTO coverage approach.
  • Participate in special projects to support the EVP, Sales.

Benefits

  • Health insurance, with Five9 covering 100% of the employee portion and a high portion of dependent costs.
  • Dental insurance, with Five9 covering 100% of the employee portion and a high portion of dependent costs.
  • Vision insurance, with Five9 covering 100% of the employee portion and a high portion of dependent costs.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • 401(k) savings plan with employer matching.
  • Access to a mental health support platform with therapy, coaching, and self-guided mindfulness resources for covered employees and dependents.
  • Employee stock purchase plan.
  • Paid time off.
  • Company-paid holidays.
  • Paid volunteer hours.
  • 12 weeks of paid parental leave.
  • Annual performance bonus, stock, and/or other applicable incentive compensation may be included in total compensation.
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