Executive Assistant

Lance • San Francisco, CA

9d

About The Position

Lance is hiring an Executive Assistant to support its CEO and leadership team as the company scales. This role handles day-to-day execution so leadership can focus on customers and growth. The position may be performed in person in San Francisco or remotely, and offers total compensation of $80K–$130K, including cash, equity, and bonus.

The Executive Assistant coordinates meetings and travel; helps plan and run conferences, customer dinners, and team events; tracks expenses and coordinates with vendors; and supports new-hire onboarding. The role also supports company operations and administration, legal and compliance work—including SOC 2, ISO, HIPAA, and PCI efforts—and finance activities such as billing, payables, bookkeeping, and insurance in coordination with outside partners. The Executive Assistant will use AI to automate repetitive administrative work and assist with cross-functional projects and other needs.

Lance builds autonomous AI agents that run hotel operations end to end, including guest communications and coordination among front-desk, housekeeping, and maintenance teams across hotel systems. The company reports more than $2M in ARR and deployment at over 50 U.S. properties.

Requirements

• A degree from a strong school.
• Highly organized, fast, and reliable, with same-day follow-through on open tasks.
• Discretion when handling sensitive information.
• Strong, clear writing skills.
• Proactive approach and ability to anticipate needs.
• Comfort with tools and AI.

Nice To Haves

• Experience supporting a CEO or executive team at a startup, VC firm, or bank.

Responsibilities

• Coordinate customer, investor, and internal meetings and book travel.
• Support the planning and execution of conferences, customer dinners, and team events.
• Track receipts, maintain expense records, and coordinate vendor scheduling and follow-ups.
• Coordinate onboarding logistics for new hires.
• Help maintain company operations, administrative systems, and policies.
• Help manage contracts and agreements and support SOC 2, ISO, HIPAA, and PCI work.
• Support billing, payables, bookkeeping, and insurance alongside outside partners.
• Use AI to make repetitive administrative processes faster and repeatable.
• Support cross-functional special projects and fill gaps where needed.

Benefits

• Lunch provided.
• Health insurance, including medical, dental, and vision.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed