Executive Assistant, Office of the CEO

Plaid•San Francisco, CA

About The Position

Plaid is seeking an Executive Assistant to partner directly with Zach Perret, its CEO and Co-Founder. The role owns the CEO’s calendar and operating rhythm, aligns time with company priorities, and coordinates the logistics of leadership activities, including Board meetings, Staff offsites, customer dinners, and Product team events. The Executive Assistant will tailor support to the CEO’s working style and explore new approaches to technology, AI, and automation to improve how the work is done. The role is part of the Executive Assistant team within the People Team, reports to the EA Team Lead, and works alongside fellow EAs and cross-functional partners. The team shares best practices, supports one another, and seeks to improve processes and ways of working.

Requirements

  • At least 8 years of professional experience.
  • At least 4 years of experience as an Executive Assistant supporting C-suite executives in fast-paced environments.
  • At least 2 years of experience supporting a CEO.
  • A forward-leaning, results-oriented approach to problem-solving and a bias to action.
  • High agency, creativity, and a builder mentality.
  • An automation mindset and drive to find better ways of working.
  • Openness to feedback and resilience.
  • Comfort with a high pace of change and working at a very fast pace.
  • Willingness to work flexible hours when needed.

Responsibilities

  • Own the CEO’s calendar end-to-end, aligning time with company priorities, protecting focus and recovery, and shaping incoming requests.
  • Build and maintain systems for the CEO’s travel, expenses, task tracking, and day-to-day logistics, coordinating with his broader support network.
  • Manage logistics for company leadership, including Staff team offsites and Board and Committee meetings.
  • Organize customer dinners and other external engagements.
  • Coordinate Product team meetings, agendas, offsites, and events.
  • Own special projects end-to-end, using AI and automation to identify better ways of working.
  • Share best practices with fellow Executive Assistants and provide coverage when needed.

Benefits

  • Comprehensive benefit plan including medical, dental, and vision coverage, and a 401(k).
  • Additional compensation may include equity and/or commission, depending on the position offered.
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