Executive Assistant

Arrowhead ProgramsLangley, BC
CA$47,000 - CA$52,000Hybrid

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. If you are looking for an opportunity in a fast paced, motivating, hybrid work environment with great benefits, where you are empowered in your role, you may be the exact person we are looking for! The Executive Assistant serves as a key operational and administrative partner to the VP of Underwriting and underwriting leadership team. This role is responsible for reporting, analytics, recruitment coordination, audit administration, authority tracking, project management, and executive support activities that improve operational efficiency, strengthen governance, and enable data-driven decision-making across the underwriting department.

Requirements

  • High school diploma or equivalent
  • Strong organization, prioritization, and time management skills to complete assignments efficiently and within structured timelines
  • An eye for detail with a high degree of accuracy
  • Ability to work under pressure and meet deadlines
  • Positive, driven, and disciplined attitude
  • Self-motivated to meet competitive individual and team-related targets
  • Strong independent work ethic
  • Ability to work harmoniously in a team environment
  • Strong written language, and professional communication skills
  • Flexible and adaptable to change
  • Competence with Microsoft Office Suite and Google Sheets
  • Ability to handle confidential information with professionalism and discretion
  • Requires a valid driver's license and reliable transportation

Responsibilities

  • Produce weekly, monthly, quarterly, and annual underwriting reports and share with internal stakeholders
  • Analyze underwriting productivity, workflow, and portfolio trends.
  • Maintain dashboards, KPIs, and management reporting.
  • Prepare reports and presentation materials for meetings.
  • Coordinate recruitment activities, candidate screening, interview scheduling, and communications.
  • Track hiring metrics and recruitment timelines.
  • Maintain job descriptions and assist with coordination of Annual Performance Reviews
  • Maintain underwriting authority tracking and coordinate authority reviews
  • Support underwriting file audits and remediation tracking.
  • Monitor data quality and reporting accuracy.
  • Track strategic initiatives, project plans, and departmental action items.
  • Support implementation of new products, processes, and operational improvements.
  • Maintain underwriting procedures, guidelines, and departmental documentation.
  • Coordinate onboarding, training, and compliance-related activities
  • Manage calendars, meetings, agendas, and action item follow-up.
  • Prepare executive presentations, reports, and communications.
  • Coordinate leadership meetings, travel arrangements, and special projects.
  • Support departmental budgeting and administrative requirements.
  • Anticipate administrative and operational needs, proactively removing obstacles and coordinating resources to support leadership objectives.
  • Run business-related errands and provide logistical support within and outside the office, including between Langley & Vancouver office locations
  • Other duties as assigned

Benefits

  • Medical/Rx
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • ESPP
  • Retirement and savings programs, including RRSP with company match, TFSA options
  • Free Mental Health & Enhanced Advocacy Services
  • Increased Stat Holidays & Vacation time
  • Paid Sick/Personal time
  • Preferred Partner Discounts
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