Executive Assistant

Bank of America•Englewood, CO
•Onsite

About The Position

The Executive Assistant provides strategic, high-level administrative and operational support to the Head of Advanced Client Solutions and the team. The role also supports cross-line-of-business and enterprise work, partnering with leadership teams, senior stakeholders, and employee networks—specifically HOLA—by preparing materials and aligning key deliverables. The Executive Assistant helps the executive lead effectively by removing day-to-day operational friction and ensuring high-quality execution. Responsibilities include managing complex calendars, communications, and stakeholder relationships; coordinating across teams, regions, and lines of business; preparing documents and presentations; independently resolving issues; managing budgets, expenses, and reimbursements; planning travel, events, and leadership meetings; and communicating with executives and line management. The role also handles phone calls and messages, prepares meeting minutes and related documents, liaises with outside groups on corporate events, and supports sensitive client conversations with diplomacy and judgment. The position is based at one of the listed Bank of America locations in New Jersey or New York. Bank of America describes an in-office culture supporting collaboration, engagement, and career development, with role-specific flexibility based on responsibilities and business needs. The role is first shift and 40 hours per week. The stated hourly pay range is $34.00–$65.07, with offers determined by experience, education, and skill set. The role is benefits eligible and compensated with a base salary; it is not incentive eligible.

Requirements

  • 3–5+ years of experience providing administrative support at the senior management level.
  • Excellent time-management, multitasking, and prioritization skills.
  • Advanced skills in Outlook and other Microsoft Office programs.
  • Deep knowledge of software applications including Concur, Visio, and Tableau.
  • Strong organizational skills and attention to detail.
  • Ability to work effectively under pressure and time constraints.
  • Strong written and verbal communication skills, including the ability to interface with leaders at all levels.
  • Experience working in a fast-paced environment.
  • Experience coordinating across organizations and lines of business.
  • Ability to anticipate meeting, preparation, and follow-up needs.
  • Ability to align scheduling, materials, and communications with enterprise priorities.
  • Analytical thinking, including the ability to distill information, summarize presentations, and escalate important matters.
  • Quality-control mindset, with the ability to identify inaccuracies, gaps, and inconsistencies.
  • Strong document and presentation preparation skills, including PowerPoint, Word, and Excel.
  • Ability to handle sensitive people, strategy, and financial topics with discretion.
  • Fluency with Microsoft 365, including Outlook, Teams, SharePoint, Excel, and PowerPoint.
  • Adaptability in fast-moving, ambiguous environments and a forward-looking approach to anticipating needs.

Nice To Haves

  • 1–2 years of business support experience.
  • 1 year of project management experience.
  • Bachelor's or undergraduate degree preferred.

Responsibilities

  • Provide strategic, high-level administrative and operational support to the Head of Advanced Client Solutions and team.
  • Support cross-line-of-business and enterprise work with leadership teams, senior stakeholders, and employee networks, specifically HOLA.
  • Prepare materials and ensure alignment of key deliverables.
  • Manage complex calendars, communications, and stakeholder relationships.
  • Coordinate across teams, regions, and lines of business.
  • Prepare documents, presentations, meeting minutes, and related meeting materials.
  • Solve problems and resolve issues independently to remove friction for the executive.
  • Manage reimbursements, expense reports, budgets, and expense tracking.
  • Plan travel and events, including leadership meetings, market visits, and offsite leadership meetings.
  • Communicate with executives and line management to gather and convey relevant information.
  • Answer the manager's phone line, document accurate messages, and handle calls with appropriate judgment.
  • Proactively manage calendars for multiple stakeholders and professionally resolve scheduling conflicts.
  • Coordinate executive travel and expenses to maximize time and create efficiencies.
  • Liaise with outside groups to coordinate events where the executive is a corporate chair, director, or committee member.
  • Support high-level client contact and conversations involving sensitive information with diplomacy and judgment.

Benefits

  • Benefits eligibility.
  • Paid time off.
  • Resources and support for employees' physical, emotional, and financial wellness.
  • Affordable, competitive, and flexible benefits.
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