Executive Assistant - Tourism

Denver Metro Convention & Visitors Bureau•Denver, CO

1d•$65,000 - $70,000

About The Position

The Executive Assistant reports to the Vice President, Chief Tourism Development Officer, supporting the team and working with specific projects, including: International Sales and Marketing activities, Domestic Travel Trade and Leisure Groups, Attraction Passes, Restaurant Week, Denver Arts Week, and other events as needed. Tourism Information Centers logistics. In addition to these duties, The Executive Assistant will assist the Vice President, Chief Tourism Development Officer to recruit, retain, and/or advance Visitor Information employees and approve employees’ timecards.

Requirements

Proficient technology application skills; Advanced MS Office (Outlook, Word, Excel, and PowerPoint) and Google Suite (Docs, Sheets, and Slides)
Excellent command of the English language, both oral and written.
Effective interpersonal skills, maturity, good judgment and capable of communicating in a professional manner with a diverse range of individuals.
Efficient and proven organizational skills; ability to prioritize and manage multiple projects/responsibilities simultaneously while meeting stringent deadlines in a fast-paced environment; detail oriented.
Resourceful problem solving and proactive follow up skills,
Proactive; solid analytical skills; detailed oriented.
Reliable, dependable, flexible, and responsive.

Nice To Haves

internship is preferred

Responsibilities

Support Visit Denver’s vision, mission, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to community, accountability, and ownership.
Support Visit Denver’s efforts related to Diversity, Equity, and Inclusion (DEI).
Monitors several TIC (Tourism Information Centers) related items such as collateral needs. Assist with staff scheduling and other tasks as needed.
Help coordinate Tourism Department projects as assigned, including Go the EXTRA Mile Hospitality Training Program, Denver Arts Week, tradeshow preparation, Mile High Culture Pass, City Pass etc.
Assist with various weekly, monthly, quarterly, and annual administrative reports, monthly City reports, project activity details, calendars, meeting minutes, databases, etc.
Help Vice President, Chief Tourism Development Officer track key projects’ status and key deadlines.
Coordinate details for familiarization tours and site inspections as directed, including transportation, meals, appointments, amenities, and activities.
Prepares and codes department expense reports, invoices and other financial transactions as assigned (e.g., purchase orders, invoice requests, check requests).
Assist with review and proofing of Tourism website content, reports, collateral, etc. as directed.
Act as a liaison with other departments and external vendors, including high-level staff and partner organizations.
Assists with Local Branding Programs as assigned, including Denver Arts Week and Denver Restaurant Week.
Assist with International programs such as missions, FAMs, and giveaways.
Organize, track and order department client giveways and international lure brochures
Work as an expert on our CRM system to support the department
Attend and assist with company and departmental events as assigned.
Monitor the Tourism and Visitor Information email box and respond to various Tourism clients including domestic travel trade and other leisure group requests as well as visitor questions.