V101- Executive Assistant
About The Position
Job Duck is seeking a bilingual Executive Assistant to support a busy legal practice focused on homeowners' association matters. This position is ideal for someone who enjoys being the first point of contact for clients, managing communications, and ensuring day-to-day operations run smoothly. The successful candidate will help create an exceptional client experience by handling calls, emails, correspondence, and follow-up activities with professionalism and care. This role offers the opportunity to make a direct impact by freeing up valuable time for legal professionals to focus on their core work. If you are organized, proactive, service-oriented, and enjoy helping others, this could be an excellent opportunity for you.
Requirements
- Fully bilingual in English and Spanish required
- Experience in administrative support, customer service, reception, or executive assistance preferred
- Strong written and verbal communication skills
- Ability to manage multiple priorities and stay organized in a fast paced environment
- Comfortable handling client communications with professionalism and empathy
- Proactive problem solver who is comfortable asking questions when clarification is needed
- Ability to work independently while maintaining high attention to detail
Responsibilities
- Assist with various administrative tasks that help improve operational efficiency
- Coordinate and support daily administrative operations
- Follow up with clients regarding general matters and payment related inquiries
- Serve as a gatekeeper by managing communications and directing inquiries appropriately
- Ensure a high quality customer experience during all client interactions
- Maintain organized records and communications within firm systems
- Draft simple letters and administrative documents as needed
- Prepare and send physical collection letters and electronic correspondence
- Respond to emails in a timely and professional manner
- Answer incoming phone calls and provide professional assistance to clients and contacts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
